Palo Premium Support Program - technical support - for Palo Alto Networks V

Mfg. Part: PAN-SVC-PREM-VM-300-ENT-3YR | CDW Part: 4076464 | UNSPSC: 81112201
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Ships today if ordered within 14 hrs 58 mins
  • Technical support
  • for Palo Alto Networks VM-300 Enterprise
  • prepaid
  • phone consulting
  • 3 years
  • 24x7
  • response time: 1 h
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Product Overview
Main Features
  • Technical support
  • for Palo Alto Networks VM-300 Enterprise
  • prepaid
  • phone consulting
  • 3 years
  • 24x7
  • response time: 1 h
A combination of direct, anytime access (24x7x365) to product experts, a robust online community, and personalized customer care ensures that any issue that may arise is quickly addressed.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Support Full Contract Period: 3 year(s)
Support Details Full Contract Period: 3 years

Service & Support Details
Limitation: Severity level 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting

Limitation: Severity level 2
Response Time: 2 business hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Time): 7:00 AM - 6:00 PM

Limitation: Severity level 3
Response Time: 4 business hours

Limitation: Severity level 4
Response Time: 8 business hours

Service Type: Web knowledge base access

Service Type: Web support

Service Type: New releases update

Software Title: Palo Alto Networks VM-300 Enterprise

Brand: Palo
Compatibility: PC
Manufacturer: Palo Alto
Model: Premium Support Program
Packaged Quantity: 1
Product Line: Palo

Service & Support
Response Time: 1 hour
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

Installation Type: Locally installed

License Pricing: Prepaid

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10/26/2016 1:02:10 AM
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