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Micro Focus Total Care - technical support (renewal) - for PlateSpin Migrat

Mfg. Part: 877-008134-COM2 | CDW Part: 3592983 | UNSPSC: 81112201
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800.808.4239
Mon-Fri 7am-7:30pm CT
Availability:
Ships same day if ordered before 4 PM CT
  • Technical support (renewal)
  • for PlateSpin Migrate
  • 1 server workload
  • VLA
  • ESD
  • phone consulting
  • 1 year
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Product Overview
Main Features
  • Technical support (renewal)
  • for PlateSpin Migrate
  • 1 server workload
  • VLA
  • ESD
  • phone consulting
  • 1 year
  • 24x7
  • response time: 1 h
PlateSpin Migrate is a powerful workload portability and migration solution from Novell that migrates server workloads over the network between physical servers, virtual hosts and image archives. PlateSpin Migrate remotely decouples workloads from the underlying server hardware and streams them to and from any physical or virtual host - all from a single point of control. With the broadest multiplatform support for hypervisors and operating systems, PlateSpin Migrate provides organizations with a mature, proven solution for testing, migrating and rebalancing workloads across infrastructure boundaries from desktop to data center.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
General
Electronic Distribution: Yes
Installation Type: Locally installed

Header
Brand: Micro Focus
Compatibility: PC
Manufacturer: Netiq Software
Model: Total Care
Packaged Quantity: 1
Product Line: Micro Focus

Licensing
License Pricing: Volume

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Response Time: 1 hour
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support (renewal)

Service & Support Details
Limitation: Severity level 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting



Limitation: Severity level 2
Response Time: 3 hours
Service Availability (Hours a Day): Business hours



Limitation: Severity level 3
Response Time: Next business day



Service Type: New releases update



Service Type: Web knowledge base access

Software
License Qty: 1 server workload
Licensing Program: Novell Volume License Agreement (VLA)
Software Title: PlateSpin Migrate

 
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12/7/2016 4:11:41 PM
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