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RSA Enhanced Support - technical support - for RSA Adaptive Authentication

Mfg. Part: AAOP2C0050000E1 | CDW Part: 3396734 | UNSPSC: 86101601
$0.04Advertised Price
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800.808.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships same day if ordered before 4 PM CT
  • Technical support
  • for RSA Adaptive Authentication On Premise
  • 1 user
  • volume
  • 20005-50000 licenses
  • phone consulting
  • 1 month
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Product Overview
Main Features
  • Technical support
  • for RSA Adaptive Authentication On Premise
  • 1 user
  • volume
  • 20005-50000 licenses
  • phone consulting
  • 1 month
  • 24x7
  • response time: 1 h
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: RSA
Compatibility: PC
Manufacturer: Rsa Security
Packaged Quantity: 1
Product Line: RSA Enhanced Support

Licensing
License Pricing: Volume
Pricing Level: 20005-50000 licenses

Service
Support Full Contract Period: 1 month
Support Details Full Contract Period: 1 month

Service & Support
Response Time: 1 hour
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity level 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting



Limitation: Severity level 2
Response Time: 3 hours



Limitation: Severity level 3
Response Time: 4 hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 9 hours a day
Service Availability (Time): 8:00 AM - 5:00 PM



Limitation: Severity level 4
Response Time: 10 hours



Service Type: E-mail consulting



Service Type: Web support



Service Type: Web knowledge base access



Service Type: New releases update

Software
License Qty: 1 user
Software Title: RSA Adaptive Authentication On Premise

 
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12/16/2017 2:28:18 PM
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