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Star EXTEND-A-STAR - extended service agreement - 3 years - shipment

Mfg. Part: 87998100 | CDW Part: 1005788 | UNSPSC: 81111812
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This item was discontinued on October 25, 2016.

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  • Extended service agreement
  • replacement
  • 3 years
  • shipment
  • 8x5
  • repair time: 3 days
  • for Star SP512
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Product Overview
Main Features
  • Extended service agreement
  • replacement
  • 3 years
  • shipment
  • 8x5
  • repair time: 3 days
  • for Star SP512
  • SP542; TSP 1043
  • 613
  • 643
  • 743
  • 847
  • TSP100
Star Micronics' EXTEND-A-STAR service agreement allows customers to extend the included Star warranty for up to 3 or 4 years at a low cost per printer.

Customers who sign up for a 3-year warranty will have the option of a 4th year at the end of the original agreement. Customers may simply register their printers on line to receive a contract/service number within 30 days of purchase. The serial number of the printer is all the customer needs to call a technical support specialist to notify Star of the impending return.

Realizing the critical role the POS printer has for Star's customers, repairs will be made on insured printers within 72 hours of the printer being received by Star Micronics. To keep customers informed throughout the service time, an online service will be provided which will inform the customer of when the printer is received for repair, an estimated ship date and the actual ship date once the printer is repaired. Customers will be able to access this information online 24/7.

This agreement is available for purchase on the SP500, TSP100, TSP600, TSP700, TSP800 and TSP1000 printers.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: Star
Compatibility: PC
Manufacturer: Star Micronics
Model: EXTEND-A-STAR
Packaged Quantity: 1
Product Line: Star

Service
Support Full Contract Period: 3 year(s)
Support Details Full Contract Period: 3 years
Support Details Location: Shipment
Support Details Service Included: Replacement
Support Details Type: Extended service agreement



Support Details Service Included: Phone notification
Support Details Type: Technical support

Service & Support
Location: Shipment
Repair Time: 3 days
Service Availability: 8 hours a day / 5 days a week
Service Included: Replacement
Type: Extended service agreement

Service & Support Details
Repair Time: 3 days



Service Availability (Days a Week): Monday-Friday
Service Availability (Time): 9:00 AM - 5:00 PM

Equipment
Class of Equipment: POS equipment

 
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12/10/2016 7:22:40 AM
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