Symantec Basic Maintenance - technical support - for Symantec pcAnywhere Re

Mfg. Part: 14344538 | CDW Part: 2333182 | UNSPSC: 81112201
$23.93Advertised Price

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Note: Leasing is available to organizations only. Leasing is not available to individuals.
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships same day if ordered before 4 PM CT
  • Technical support
  • for Symantec pcAnywhere Remote ( v. 12.5 )
  • 1 device
  • academic
  • Symantec Buying Programs : Academic
  • level A ( 5-249 )
  • phone consulting
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Product Overview
Main Features
  • Technical support
  • for Symantec pcAnywhere Remote ( v. 12.5 )
  • 1 device
  • academic
  • Symantec Buying Programs : Academic
  • level A ( 5-249 )
  • phone consulting
  • 1 year
  • 10x5
  • response time: 1 h
As remote offices and telecommuting become more prevalent, the ability to manage devices from virtually any location is quickly changing from a luxury to a necessity. Symantec pcAnywhere, a leading remote control solution, helps organizations access and securely manage remote computers to resolve issues quickly. pcAnywhere 12.5 allows you to easily connect to mission-critical servers and endpoint devices, ensuring complete control - even if your building becomes inaccessible.

Symantec pcAnywhere 12.5 is the world's leading remote control solution. It lets you manage computers efficiently, resolve helpdesk issues quickly, and connect to remote devices simply and securely. The features include smart card authentication and native whiteboard support, while continuing to enable remote users to find, connect to, and control the hosts they need.


Symantec Buying Programs are designed to streamline the purchase of Symantec security and availability software as well as support and maintenance services. Aligned to a variety of business requirements, Symantec Buying Programs offer enterprise customers the ability to earn greater discounts and to effectively track and manage software licenses.

The Symantec Academic Buying Program helps streamline the way authorized academic institutions and charities throughout the world purchase Symantec software products. There are no signed contracts, and the requirements to participate are minimal. In most instances, the program enables procurement with a single purchase order, with products delivered in a single shipment and on a single invoice. Customers earn eligibility for discounts and can consolidate their buying power (with a minimal number of licenses) within any given transaction.

To procure software products through the Symantec Academic Program, customers simply purchase a media pack and the number of licenses they need from a Symantec partner. Customers will then receive a license certificate that confirms their purchase and the terms and conditions for using the software. There's no need for a signed contract or legal review.


Every computing environment requires reliable technical support and timely version upgrades and content updates. Symantec Basic Maintenance is an ongoing investment in Symantec software technologies and customer's business. This package is designed to help keep non-essential systems current with the latest Symantec version upgrades and content updates.
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support Details
Limitation: 2 named contacts
Response Time: 1 hour
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 10 hours a day
Service Availability (Time): 8:00 AM - 6:00 PM
Service Type: Phone consulting

Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: New releases update

Service Type: E-mail consulting

Service Type: Security alert notification

License Qty: 1 device
Licensing Program: Symantec Buying Programs : Academic
Software Title: Symantec pcAnywhere Remote
Version: 12.5

Brand: Symantec
Compatibility: PC
Manufacturer: Symantec Rewards Licensing
Packaged Quantity: 1
Product Line: Symantec Basic Maintenance

License Pricing: Academic , Volume
Pricing Level: Level A
Pricing Range: 5-249

Service & Support
Response Time: 1 hour
Service Availability: 10 hours a day / 5 days a week
Service Included: Phone consulting
Type: Technical support

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10/23/2016 7:28:42 AM
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