Symantec ServiceDesk Analyst ( v. 8.0 ) - subscription license ( 2 years )

Mfg. Part: CZ3YWZS0-EI2RB | CDW Part: 4047634 | UNSPSC: 43231501
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This item was discontinued on October 25, 2016.

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  • ( v. 8.0 )
  • subscription license ( 2 years ) + 2 Years Essential Support
  • 1 concurrent user
  • Symantec Buying Programs : Rewards
  • level B ( 12000-19999 )
  • Win
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Product Overview
Main Features
  • ( v. 8.0 )
  • subscription license ( 2 years ) + 2 Years Essential Support
  • 1 concurrent user
  • Symantec Buying Programs : Rewards
  • level B ( 12000-19999 )
  • Win
Symantec ServiceDesk is a powerful ITIL-based incident, problem, change, release, and knowledge management tool that improves availability and service levels while reducing costs. Based on best practice processes ServiceDesk is designed for fast implementation, easy integration, drag-and-drop customization and optimization of IT processes to deliver immediate benefits.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: Symantec
Compatibility: PC
Manufacturer: Symantec Threat Protect Corp
Model: Analyst
Packaged Quantity: 1
Product Line: Symantec ServiceDesk

Support Details Full Contract Period: 2 years

Service & Support Details
Limitation: 6 named contacts
Response Time: 30 min
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting

Service Type: New releases update

Service Type: Security alert notification

Service Type: E-mail consulting

Bundled Support: 2 Years Essential Support
License Category: Subscription license
License Qty: 1 concurrent user
License Type: Subscription license
License Validation Period: 2 years
Licensing Program: Symantec Buying Programs : Rewards
Version: 8.0

System Requirements
Platform: Windows

Category: Business applications
Installation Type: Locally installed
Subcategory: Business - technical support & helpdesk software

License Pricing: Volume
Pricing Level: Level B
Pricing Range: 12000-19999

Service & Support
Type: New releases update

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10/26/2016 6:29:59 AM
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