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Product Reviews
Rated 4 out of 5 by 29reviewers.
Rated 5 out of 5 by Easily the most user-friendly (particularly for non-technical users) BI Tool I’ve ever used. Valuable Features:Extraordinary ease of use, easier to use than any competitor product I’ve used in 15 years or so I’ve worked on MI/BI ( https://www.itcentralstation.com/categories/business-intelligence-tools ).Since I originally wrote this, I have found the mapping on Tableau has been extremely useful and easy to use, particularly that it includes very good geocoding for the UK. In terms of the UK, the support and community here is also exceptional and I know that I don't have to trawl through sites endlessly to find solutions, the community is one of the strongest I've seen thus far in BIImprovements to My Organization:Speed of data discovery and accelerated our ability to remodel our data and improve our existing ETL processes.Room for Improvement:Expansion of number of visualisations, as well as potential for straight to dashboard function, rather than design individual visualisation – these are, however, genuinely not priority to amend.Having used another software for a reasonable period of time, I wonder about the chances of incorporating other languages, such as d3.js in future releases (NB I'm still using 8.3)Use of Solution:~2 yearsDeployment Issues:This was a Proof of Concept rather than full roll-out.Stability Issues:No, but important to note it was PoC.Scalability Issues:No, but important to note it was PoC.Customer Service:Excellent.Technical Support:Exceptional, probably the best user community I’ve ever seen in nearly 15 years of working in MI/BI/Analytical roles.Previous Solutions:Currently use an alternative provider, looking to switch to a newer more empowering piece of software, an alternative to Tableau was selected at a Global CIO level.Initial Setup:Extremely simple. Download a package, enter a key post purchase and that’s it. Very easy.Implementation Team:Vendor team – they had (and indeed have) significant knowledge of the product and continue to share best practice tips and knowledge through their e-publications.Cost and Licensing Advice:Standard software license cost to setup initially and an optional maintenance fee which include version upgrades. On balance, the costs of software balance nicely against the user experience because you probably wouldn’t need to spend a great deal on training as the product is straightforward to use.Other Solutions Considered:Evaluated numerous different BI tools, including but not restricted to Cognos, Jaspersoft, Pentaho, Tibco Spotfire.Other Advice:Assess the scalability using the Server set up, engage users of the tool independently through the Tableau Community for their ideas and advice on the pro’s and con’s of the tool. Even the biggest evangelists will be honest enough to tell you where it doesn’t meet their expectations.Disclaimer: I am a real user, and this review is based on my own experience and opinions. October 7, 2016
Rated 4 out of 5 by For me, the ability to connect multiple data sources, and display said data in an automated, graphical, format is the key driving factor. Valuable Features:The ability to connect multiple data sources, build data extracts, and display said data in an automated, graphical, format is the key driving factor insuring I continue using Tableau. While there are plenty of other tools on the market, such as Report Builder or Crystal Reports, Tableau is the first I have used that allows for such wide spread data integration and presentation in a visibly pleasing format. Moreover, the data extract function of Tableau has hooked me into using their tool over any other. Specifically, the ease of extracting and automating report generation from these extracts.Improvements to My Organization:Tableau has allowed us to build automated weekly dashboards that explain our organisation's pipeline. Moreover, these dashboards have resolved long standing time sinks which have freed up resources to focus on ever larger and more interesting BI ( https://www.itcentralstation.com/categories/business-intelligence-tools ) projects. Additionally, we have used Tableau to increase the range and width of reports we are able to generate on a weekly basis.Room for Improvement:Tableau development has an increasingly large learning curve. It is marketed as an upper management tool that anyone can dive into. However, trying to develop even simple tables within Tableau is an exercise in frustration and patience. The end results cannot be denied, but the path to getting there is not for the lighthearted.Use of Solution:I have used Tableau now for 2 years.Customer Service:Tableau customer service has been incredible. Not only do they have an active community forum, but their account managers have been very pleasant to work with.Technical Support:Out of five, I would rate technical support a solid 4.Previous Solutions:I have used Report Builder and Crystal Reports. Switching wasn't really my decision, as the other tools used were at different organisations. Since then, I have tried to move back to other reporting tools, but found them lacking in functions I hadn't even realised I had come to rely on!Initial Setup:Setup of Tableau was the easiest of any reporting environment I have used.Implementation Team:We implemented Tableau through a vendor team who were helpful in getting us off the ground. That being said, any reporting tool is dependent upon the data set it connects to. As such, real value has only appeared from Tableau after long usage and learning of how to use its myriad of functions.Other Advice:Stick with the development process, try a report over and over, and use Google to search out answers to those questions you think have no answer. Take it from me, if you can build it in Excel, then you can build it in Tableau. It just takes time and effort. Also, it may not look EXACTLY the same, but you can get it pretty close. In some cases even better.Disclaimer: I am a real user, and this review is based on my own experience and opinions. October 3, 2016
Rated 4 out of 5 by It shortened the interval between raw data and actionable insight. Valuable Features:* Easy interaction with data* Variety of visualizations possible* Integration with R and AlteryxWe do a lot of work for our clients helping them understand the impact of marketing campaigns on their business results. Tableau helps us tell stories with data.Improvements to My Organization:It helps us shorten the interval between raw data and actionable insight. We used it to standardize basic tracking and optimization functions for our digital media campaigns. We’re also developing a broader analytics practice, diving into the impact of on-line and off-line media combined.Room for Improvement:There is a pretty steep learning curve, the product would be better if it were somehow more intuitive to use.Use of Solution:I’ve been using Tableau for about three years.Deployment Issues:We have a small number of licenses with one Tableau server; we haven’t had any deployment, stability or scalability issues yet.Technical Support:Generally, technical support is very good; responsive with generally effective solutions.Previous Solutions:We primarily used Excel prior to Tableau. We are aware of some of the others, but for us, it is not worth investing the time re-inventing our process.Initial Setup:Initial setup went well; straightforward to install and get started. Takes a while to master the basics.Implementation Team:Implemented in-house. It would be helpful to have someone with a year of Tableau experience on staff to speed ramp up.ROI:ROI is difficult to estimate as a lot of our use case revolves around streamlining internal processes / analysis. We are now providing analytic solutions to clients where we price on our hours, plus pass through costs for seats on the Tableau Server and a monthly maintenance fee. As we scale this up, we expect to drive profitable revenue through our analytics products.Other Advice:It makes sense to implement it in tandem with Alteryx. Use Alteryx to clean / prep data, and then visualize in Tableau. Tableau is not the place to try to clean / join data.Disclaimer: I am a real user, and this review is based on my own experience and opinions. October 2, 2016
Rated 5 out of 5 by You can drag and drop dimensions and measures in the view. Valuable Features:The most valuable feature in Tableau Desktop developer version is the drag and drop feature of dimensions & measures in the view. Parameters and action filters are also great.Improvements to My Organization:Me and my team work extensively on geo-spatial data, wherein we are supposed to deal with shape files and state/city/pincode boundaries. Tableau also provides a feature to make custom geographic shapes, which helped us in delivering a wide range of solutions.Room for Improvement:I would love to see dynamic parameter values & radial distance recognition on other WMS maps.Use of Solution:I have been using Tableau Desktop and Tableau Server for four years now.Deployment Issues:I have not encountered any deployment issues. Deployment is really easy and simple until and unless you get your hands on the Server-Worker Configuration setup. That is a bit tricky.Stability Issues:It is super stable. No issues whatsoever.Scalability Issues:I have not encountered any scalability issues.Previous Solutions:I used QlikView ( https://www.itcentralstation.com/products/qlikview ) but switched; the UI was not that great.Initial Setup:Initial setup was straightforward.Implementation Team:I implemented Tableau Desktop & Server all by myself in my organisation.ROI:ROI shows when you hear 'Wow' from your clients every time you deliver a dashboard or a report. They always come back with new projects and greater expectations.Cost and Licensing Advice:The price is perfect, as the ROI is superb.Other Solutions Considered:Before choosing this product, I did not evaluate other options.Disclaimer: I am a real user, and this review is based on my own experience and opinions. September 28, 2016
Rated 4 out of 5 by With its data blending feature, we take transaction data from the DB and goals data from an Excel file, and it easily blends the information. Valuable Features:* Rich visualization* Data blendingProbably, these factors set Tableau apart from many of its competitors.Improvements to My Organization:Because of data blending, we are able to source from multiple data sources. For example, we take the transaction data by connecting to the DB and the goals data comes as Excel from the business. It helps us easily blend the information.Room for Improvement:Performance is one big area of improvement I believe. Being an in-memory analytical tool, I think lot of work needs to be done to make the reports’ performance faster.Use of Solution:I have been using it for three years.Deployment Issues:I have not encountered any deployment, stability or scalability issues.Technical Support:I rate technical support 9/10.Previous Solutions:I've previously used Oracle Business Intelligence and SAP BusinessObjects. Both of them lack the rich viz that Tableau offers.Initial Setup:Initial setup was very straightforward.Implementation Team:Implementation was done in-house.Other Advice:If you've previously used other BI tools, you need to be aware that Tableau doesn't have any semantic layer like OBIEE or BO. So, you might have to write lot of queries if the report involves complex logic.Disclaimer: I am a real user, and this review is based on my own experience and opinions. September 26, 2016
Rated 4 out of 5 by The integration with R for more complex algorithms in analytical data is nice. Valuable Features:The most valuable feature is the ease of generating management reports on demand, and ease of generating incremental extracts live or work very quickly.The integration with R for more complex algorithms in analytical data is also nice.Improvements to My Organization:We use it to generate intelligence reports core business of insurance we develop. It is also part of the business intelligence tools we recommend.Room for Improvement:Part graphical gauges compliance does not include the Balance Score Card style, however you can develop these graphics, another shortcoming in not having mondrian engines.Use of Solution:2 yearsDeployment Issues:We've had no issues with deployment.Stability Issues:We've had no issues with stability.Scalability Issues:We've had no issues with scalability.Disclaimer: My company has a business relationship with this vendor other than being a customer: August 19, 2016
Rated 3 out of 5 by End users do not require BI developers for ad-hoc reports. It would help to be able to add custom code to the dashboard. Valuable Features:* Valuable to use smaller data sets* Automatic Extract Creation* Replace on publish data sources* Online sync client* Progressive-loading dashboards.* Parameter to pass an initial SQL dynamically* Combine multiple sets with union* Subscribe and schedule the reports to receive email on data snapshot* Ad-hoc reports and ease of use for the end user* Reduces development effort* Easy maintenance* Security with role-based access and in line with Active Directory and SSO* Alerts and scheduling* Heat maps, geographical charts, 3D charts, drill down/drill up, drill through, cascading effects, and multi-dimensional and canned reports all in one tool* Embedding into Microsoft SharePointImprovements to My Organization:* The end users need not depend on the regular BI developers for certain quick and ad-hoc reports.* Generic avoidance of sharing the emails with an embedded Excel etc* Can be accessed from multiple smart devices* Snapshot facility to the end user for analysis* Effective visualsRoom for Improvement:* Facility to add custom code to the dashboard will be helpful.* Custom SQL feature is not working as expected from the performance perspective. Irrelevant of the SQL, the engine executes for everything available.* Archive historical data using extracts* MeasureName filter can’t be shared across multiple sheets in a dashboard.* Cascading with relative has restrictions over the worksheets in a dashboard.* Multiple selection in parameters* Formatting option for individual filter is not available.* Using HiveServer2 connector is a big challenge to pull, even with smaller data sets. Not sure if that has been improved with Spark Thrift server connector.* Not much support for Hadoop / Hive as the backend in the market, connectivity issues not limited to the drivers.* Few complex report requirements (for dashboards) could not be achieved with better performance (e.g. Dynamic Parameters).* Reverse engineering from the front end report is not that impressive.* For massive volumes of data, the performance acutely degrades.* Permitting external users with no SSO is still a concern.* Server support on Linux is lacking.* Caps on report schedulingUse of Solution:I have been using this solution for more than three years.Deployment Issues:TDS deployment will not encourage editing after the deployment.With the TDS deployment, a few of the formats are lost. So far, this is not a serious issue.Technical Support:Approached from the client side, waiting time is reasonable high.Previous Solutions:I previously used MicroStrategy ( https://www.itcentralstation.com/products/microstrategy ), QlikView, SQL Server ( https://www.itcentralstation.com/products/sql-server ) Reporting Services, SQL Server Analysis Services, Panorama, SAP BusinessObjects ( https://www.itcentralstation.com/products/sap-business-objects ), and in-house Java-based reports.The reasons I chose this product were: ease of doing things, faster performance, and it is an all-in-one tool.Initial Setup:Comparatively, basic setup is not a hard task.Cost and Licensing Advice:Our use case is met, but the pricing is still a matter of concern.Other Advice:It is a nice visual and high performance all-in-one BI tool which is becoming more popular with its ease of use and user-friendly features, effective visuals and apt major functionalities of BI.However, it depends on one’s requirements and budget to balance the need.We would recommend using it for mid-size datasets to visualize near real-time data, as there is no control over the execution model.Disclaimer: My company has a business relationship with this vendor other than being a customer:My company has a partnership agreement with the vendor. August 4, 2016
Rated 5 out of 5 by It helps you reach the specific chart that you need and you can add any kind of additional data at any time. Valuable Features:I really like the design of the charts. The rapidness of the development is impressive. Its full set of options helps you reach the specific chart that you need and you can add any kind of additional data source (Excel, flat file, databases) at any time.In comparison to others, this product gives you the power to make any chart that you can imagine with your data, getting insights with the results and leveraging the need of a “metadata” model behind it.With the rapidness of the development, the business user only needs 1/5 or maybe 1/10 of the time required to perform analysis and achieve results; they can just use drag & drop.The most important and valuable feature is the ability to merge any kind of data with your data set, even cloud data (web services). It gives the business user the power to analyze something new with his own datasources.Improvements to My Organization:My company is a Tableau partner, and we are located in Lima, Peru. We used it to perform a geo-spatial analysis of prospects, and we created a distribution of them with a drill-down analysis for future clients, so we can segment the appointments and the demo presentations.Room for Improvement:Tableau lacks a lot of ETL capabilities. Of course, it’s not the core of the product but it is the best tool for data discovery and really needs an ETL or data quality module inside of the suite. Enterprises have to use another tool (such as Alteryx, IBM DataStage or Talend Studio) in order to support some business needs. But this entails additional cost, maintenance, resources, etc.Tableau will add a lot of capabilities for data blending, joins between different data source, etc., in its next version, Tableau 10.Use of Solution:I have been using Tableau Desktop for three years. I began with version 7.0.Deployment Issues:Tableau is easy to deploy.Stability Issues:Stability is great.Scalability Issues:Scalability lacks some features. For example: governance, better clustering, dual authentication, detailed options of security, events manager, etc. That is why I only see Tableau as a data discovery and dashboarding tool (for senior management).Technical Support:Support and customer service is good, not excellent. 8/10Previous Solutions:I was using SAP BusinessObjects for four years, then I met Tableau and I realized how discontinued the SAP product was. Of course, all the BI platforms think that way, they were discontinued with the monolithic vision of data warehousing.Then, all of the data-discovery tools appeared and all of us were amused.I chose Tableau because it can give you answers very fast without the intervention of IT (most of the cases).As we can see in the Gartner Magic Quadrant for Business Intelligence and Analytics Platforms, Tableau is the leader among all the data-discovery tools, Tableau defined the BI trend, and now the rest of the BI platforms are incorporating these functionalities and improving them.Initial Setup:Initial setup was easy, the commercial department of my company adopted the tool right away and start creating its dashboards.Implementation Team:We implemented this with an in-house team. We used the product portal in order to learn about its development and we used some classrooms in the region for Sales, Tableau Desktop and Server.ROI:Tableau offers a rapid ROI in comparison to other tools. It’s a very cheap tool, but it has some barriers in big enterprises.Other Advice:They should read about compatibility. Before implementing Tableau, they should meet with the business users and ask:* What are your needs in business intelligence?* Do you have some information silos?* Is the generation of information a manual process?The BI area should perform a self-assessment of a business intelligence roadmap in order to plan the development of the product, the areas involved in the pilot, the information needed to achieve the business goals and define the final architecture for the BI deployment in the near future.Disclaimer: I am a real user, and this review is based on my own experience and opinions. August 3, 2016
  • 2016-10-30 T09:08:51.043-05:00
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  • cp-1, bvpage1
  • co_hasreviews, tv_29, tr_29
  • loc_en_US, sid_3971808, prod, sort_default
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