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Tintri Support Plans Gold - technical support - for Tintri Global Center fo

Mfg. Part: SUP-TGCS-ONEVMS-GOLD-3YR | CDW Part: 3528779 | UNSPSC: 81112201
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  • Technical support
  • for Tintri Global Center for VMstore
  • phone consulting
  • 3 years
  • 24x7
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Product Overview
Main Features
  • Technical support
  • for Tintri Global Center for VMstore
  • phone consulting
  • 3 years
  • 24x7
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: Tintri
Compatibility: PC
Manufacturer: Tintri
Model: Gold
Packaged Quantity: 1
Product Line: Tintri Support Plans

Service
Support Full Contract Period: 3 year(s)
Support Details Full Contract Period: 3 years

Service & Support
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity level 1
Response Time: 2 hours
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting



Limitation: Severity level 2
Response Time: 4 hours



Limitation: Severity level 3
Response Time: 16 hours



Limitation: Severity level 4
Response Time: 24 hours



Service Type: E-mail consulting



Service Type: Web support



Service Type: New releases update

Software
Software Title: Tintri Global Center for VMstore

General
Installation Type: Locally installed

 
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12/11/2016 2:15:16 AM
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