Tintri Support Plans Platinum - extended service agreement - 1 year - on-si

Mfg. Part: SUP-T5040-PLAT-1YR | CDW Part: 4007559 | UNSPSC: 81111812
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  • Extended service agreement
  • replacement
  • 1 year
  • on-site
  • response time: 4 h
  • for VMstore T5040
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Product Overview
Main Features
  • Extended service agreement
  • replacement
  • 1 year
  • on-site
  • response time: 4 h
  • for VMstore T5040
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: Tintri
Manufacturer: Tintri
Model: Platinum
Packaged Quantity: 1
Product Line: Tintri Support Plans

Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Location: On-site
Support Details Service Included: Replacement
Support Details Type: Extended service agreement

Support Details Service Included: Phone consulting
Support Details Type: Technical support

Support Details Service Included: E-mail consulting

Support Details Service Included: Web support

Support Details Type: New releases update

Service & Support
Location: On-site
Response Time: 4 hours
Service Included: Replacement
Type: Extended service agreement

Service & Support Details
Response Time: 4 hours

Limitation: Severity level 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day

Limitation: Severity level 2
Response Time: 2 hours

Limitation: Severity level 3
Response Time: 8 hours

Limitation: Severity level 4
Response Time: 12 hours

Class of Equipment: Storage arrays

Miscellaneous (CDW)
Compatible With:
Tintri VMstore T5040

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10/23/2016 3:07:50 AM
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