Tripwire Standard Support - technical support - for Tripwire Enterprise for

Mfg. Part: 172105-01-101 | CDW Part: 3831626 | UNSPSC: 81112201
$21.94Advertised Price

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Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships same day if ordered before 4 PM CT
  • Technical support
  • for Tripwire Enterprise for Desktops
  • 1 node
  • volume
  • 101-250 licenses
  • phone consulting
  • 1 year
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Product Overview
Main Features
  • Technical support
  • for Tripwire Enterprise for Desktops
  • 1 node
  • volume
  • 101-250 licenses
  • phone consulting
  • 1 year
  • 12x5
  • response time: 4 h
Tripwire Technical Support is intended to help make Tripwire customers successful by assisting with troubleshooting and helping to resolve specific issues resulting from use of Tripwire products on supported platforms.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support Details
Limitation: Severity level 1/2
Response Time: 4 business hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day
Service Type: Phone consulting

Limitation: Severity level 3/4
Response Time: 24 business hours

Service Type: E-mail consulting

Service Type: Web support

Service Type: Web knowledge base access

Service Type: New releases update

License Qty: 1 node
Software Title: Tripwire Enterprise for Desktops

Brand: Tripwire
Compatibility: PC
Manufacturer: TRIPWIRE
Packaged Quantity: 1
Product Line: Tripwire Standard Support

Service & Support
Response Time: 4 hours
Service Availability: 12 hours a day / 5 days a week
Service Included: Phone consulting
Type: Technical support

License Pricing: Volume
Pricing Level: 101-250 licenses

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10/28/2016 5:01:54 PM
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