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VMware IT Business Management Suite Enterprise Foundation Package ( v. 8 )

Mfg. Part: BM-ENT-FN-2P-TLSS-F | CDW Part: 4326289 | UNSPSC: 43232307
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This item was discontinued on December 5, 2016.

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  • ( v. 8 )
  • On-Premise subscription ( 2 years ) + 2 Years VMware Production Support & Subscription Service
  • 10 users
  • federal
  • U.S. Federal only
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Product Overview
Main Features
  • ( v. 8 )
  • On-Premise subscription ( 2 years ) + 2 Years VMware Production Support & Subscription Service
  • 10 users
  • federal
  • U.S. Federal only
VMware IT Business Management Suite provides transparency and control over the cost and quality of IT services. By providing a business context to the services IT offers, IT Business Management helps IT organizations shift from a technology orientation to a service broker orientation, delivering a portfolio of IT services that align with the needs of line of business stakeholders. With benchmarks providing objective evidence, IT Business Management also provides the fact-based approach needed to minimize the cost of IT while maximizing the value IT delivers to its customers. Greater transparency and alignment, and the continuous improvement of IT services they enable, support IT as it seeks to develop competitive advantage through major IT transformation initiatives such as cloud, mobility and data center modernization.

VMware IT Business Management Suite 8.0 Enterprise edition introduces additional persona-based dashboards tailored to the unique needs of the CIO, CFO of IT, IT project managers and line-of-business owners. This release also features native integration with VMware IT Benchmarking, allowing enterprises to continuously compare the cost of their services against industry peers and companies with similar operational characteristics.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
General
Category: Business applications
Installation Type: Locally installed
Subcategory: Business - data analysis & business intelligence

Header
Brand: VMware
Compatibility: PC
Manufacturer: VMware GSA
Model: Enterprise Foundation Package
Packaged Quantity: 1
Product Line: VMware IT Business Management Suite

Licensing
License Pricing: Federal government
Licensing Details: U.S. Federal only

Service
Support Details Full Contract Period: 2 years / 12 contacts



Support Details Full Contract Period: 2 years

Service & Support
Type: New releases update

Service & Support Details
Limitation: Severity level 1
Response Time: 30 min
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Emergency phone consulting



Limitation: Severity level 2
Response Time: 4 business hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day
Service Type: Phone consulting



Limitation: Severity level 3
Response Time: 8 business hours



Limitation: Severity level 4
Response Time: 12 business hours



Service Type: E-mail consulting



Service Type: Web knowledge base access



Service Type: Web support



Service Type: New releases update



Service Type: Remote monitoring



Limitation: Severity critical
Service Type: Technical support

Software
Bundled Support: 2 Years VMware Production Support & Subscription Service
License Category: Subscription license
License Qty: 10 users
License Type: On-Premise subscription
License Validation Period: 2 years
Version: 8

 
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12/10/2016 4:48:58 PM
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