VMware Support and Subscription Basic - technical support - for VMware vSph

Mfg. Part: VS4-ADV-G-SSS-C | CDW Part: 1756585 | UNSPSC: 86101601
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Mon-Fri 7am-7:30pm CT
Ships today if ordered within 10 hrs 27 mins
  • Technical support
  • for VMware vSphere Advanced Edition ( v. 4.x )
  • 1 processor
  • emergency phone consulting
  • 1 year
  • 12x5
  • response time: 4 business hours
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Product Overview
Main Features
  • Technical support
  • for VMware vSphere Advanced Edition ( v. 4.x )
  • 1 processor
  • emergency phone consulting
  • 1 year
  • 12x5
  • response time: 4 business hours
  • for P/N: VS4-ADV-C
VMware vSphere Advanced provides a strategic consolidation solution that protects all applications against planned and unplanned downtime to provide superior application availability. With Sphere Advanced, you can: reduce capital and operating costs by over 50%; improve availability and uptime for business critical applications; cut the deployment time of new servers from weeks to hours.

VMware vSphere Advanced includes: VMware ESXi or VMware ESX (deployment-time choice); VMFS (Virtual Machine File System); 4-way Virtual SMP; VMware vCenter Server Agent; VMware vStorage APIs / VMware Consolidated Backup (VCB); VMware Update Manager; VMware High Availability (HA); VMware vStorage Thin Provisioning; VMware VMotion; VMware Hot Add; VMware Fault Tolerance; VMware Data Recovery; VMware vShield Zones.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: VMware
Compatibility: PC
Manufacturer: Vmware
Model: Basic
Packaged Quantity: 1
Product Line: VMware Support and Subscription

Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Response Time: 4 business hours
Service Availability: 12 hours a day / 5 days a week
Service Included: Emergency phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity level 1
Response Time: 4 business hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day
Service Type: Emergency phone consulting

Limitation: Severity level 2
Response Time: 8 business hours
Service Type: Phone consulting

Limitation: Severity level 3
Response Time: 12 business hours

Limitation: Severity level 4

Service Type: Web knowledge base access

Service Type: New releases update

Service Type: Web support

Service Type: Remote administration

Service Type: E-mail consulting

License Qty: 1 processor
Software Title: VMware vSphere Advanced Edition
Version: 4.x

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10/25/2016 5:33:44 AM
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