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VMware Support and Subscription Production - technical support - 1 year - f

Mfg. Part: VS5-MENT-AK-P-SSS-C | CDW Part: 2969048 | UNSPSC: 86101601
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800.808.4239
Mon-Fri 7am-7:30pm CT
Availability:
Ships same day if ordered before 4 PM CT
  • Technical support
  • for VMware vSphere with Operations Management Enterprise Acceleration Kit ( v. 5 )
  • 6 processors
  • emergency phone consulting
  • 1 year
  • 24x7
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Product Overview
Main Features
  • Technical support
  • for VMware vSphere with Operations Management Enterprise Acceleration Kit ( v. 5 )
  • 6 processors
  • emergency phone consulting
  • 1 year
  • 24x7
  • response time: 30 min
vSphere with Operations Management combines the world’s leading virtualization platform with VMware’s award winning management capabilities. This new solution
enables users to gain operational insight into a vSphere while also optimizing capacity. As vSphere environments continue to grow it is essential that users have proactive management that can deliver monitoring, performance, and capacity information at a glance. This detailed analysis enables users to get the most out of the virtualization platform by reclaiming unused capacity, rightsizing virtual machines, improving utilization, and also helping to increase consolidation ratios.
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: VMware
Compatibility: PC
Manufacturer: Vmware
Model: Production
Packaged Quantity: 1
Product Line: VMware Support and Subscription

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year / 6 contacts



Support Details Full Contract Period: 1 year



Support Details Location: On-site

Service & Support
Response Time: 30 min
Service Availability: 24 hours a day / 7 days a week
Service Included: Emergency phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity level 1
Response Time: 30 min
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Emergency phone consulting



Limitation: Severity level 2
Response Time: 4 business hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day
Service Type: Phone consulting



Limitation: Severity level 3
Response Time: 8 business hours



Limitation: Severity level 4
Response Time: 12 business hours



Service Type: E-mail consulting



Service Type: New releases update



Service Type: Web knowledge base access



Service Type: Web support



Service Type: Remote monitoring



Limitation: Severity critical
Service Type: Technical support

Software
License Qty: 6 processors
Software Title: VMware vSphere with Operations Management Enterprise Acceleration Kit
Version: 5

 
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12/4/2016 10:40:40 AM
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