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VMware Support and Subscription Production - technical support - for VMware

Mfg. Part: VC56-ADV-2M-PSSS-C | CDW Part: 2885117 | UNSPSC: 86101601
$305.23Advertised Price
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800.808.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships today if ordered within 9 hrs 29 mins
  • Technical support
  • for VMware vCenter Operations Management Suite Advanced (v. 5.6)
  • 25 OS instances
  • emergency phone consulting
  • 2 months
  • 24x7
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Product Overview
Main Features
  • Technical support
  • for VMware vCenter Operations Management Suite Advanced (v. 5.6)
  • 25 OS instances
  • emergency phone consulting
  • 2 months
  • 24x7
  • response time: 30 min
VMware Production Support is designed with your production environments in mind. The global support centers are staffed around the clock to provide you access to the industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. VMware is committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: VMware
Compatibility: PC
Manufacturer: Vmware
Model: Production
Packaged Quantity: 1
Product Line: VMware Support and Subscription

Service
Support Full Contract Period: 2 months
Support Details Full Contract Period: 2 months

Service & Support
Response Time: 30 min
Service Availability: 24 hours a day / 7 days a week
Service Included: Emergency phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity level 1
Response Time: 30 min
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Emergency phone consulting



Limitation: Severity level 2
Response Time: 4 business hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day
Service Type: Phone consulting



Limitation: Severity level 3
Response Time: 8 business hours



Limitation: Severity level 4
Response Time: 12 business hours



Service Type: Web support



Service Type: Web knowledge base access



Service Type: New releases update



Service Type: Remote monitoring

Software
License Qty: 25 OS instances
Software Title: VMware vCenter Operations Management Suite Advanced
Version: 5.6

 
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10/24/2017 6:31:04 AM
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