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VMware Support and Subscription Production - technical support (renewal) -

Mfg. Part: VMS-VCA-P-SSS-2UCR | CDW Part: 2019091 | UNSPSC: 86101601
$279.29Advertised Price
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800.808.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships today if ordered within 5 hrs 20 mins
  • Technical support (renewal)
  • for VMware VirtualCenter Agent for VMware Server
  • 2 processors
  • phone consulting
  • 1 year
  • 24x7
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Product Overview
Main Features
  • Technical support (renewal)
  • for VMware VirtualCenter Agent for VMware Server
  • 2 processors
  • phone consulting
  • 1 year
  • 24x7
VMware Platinum Support is designed with mission-critical applications and production environments in mind. VMware's global support centers are staffed around the clock to provide you access to VMware's industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. VMware is committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: VMware
Compatibility: PC
Manufacturer: VMware Renewals
Model: Production
Packaged Quantity: 1
Product Line: VMware Support and Subscription

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support (renewal)

Service & Support Details
Limitation: Severity level 4
Response Time: 12 business hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day
Service Type: Phone consulting



Limitation: Severity level 1
Response Time: 30 min
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day



Limitation: Severity level 2
Response Time: 4 business hours



Limitation: Severity level 3
Response Time: 8 business hours



Service Type: Web knowledge base access



Service Type: New releases update



Service Type: Web support

Software
License Qty: 2 processors
Software Title: VMware VirtualCenter Agent for VMware Server

 
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12/5/2016 10:40:09 AM
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