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Veeam Basic Support - technical support (renewal) - for Veeam ONE for Hyper

Mfg. Part: V-ONE000-HS-P01AR-50 | CDW Part: 4088266 | UNSPSC: 81112201
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800.808.4239
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Ships same day if ordered before 4 PM CT
  • Technical support (renewal)
  • for Veeam ONE for Hyper-V
  • phone consulting
  • 1 year
  • 12x5
  • response time: 2 h
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Product Overview
Main Features
  • Technical support (renewal)
  • for Veeam ONE for Hyper-V
  • phone consulting
  • 1 year
  • 12x5
  • response time: 2 h
The Veeam Basic Support program provides software support services during business hours, along with upgrades and updates to the products.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Software
Software Title: Veeam ONE for Hyper-V

Header
Brand: Veeam
Compatibility: PC
Manufacturer: Veeam
Model: Basic Support
Packaged Quantity: 1
Product Line: Veeam

Service & Support
Response Time: 2 hours
Service Availability: 12 hours a day / 5 days a week
Service Included: Phone consulting
Type: Technical support (renewal)

Service & Support Details
Limitation: Severity level 1
Response Time: 2 hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day
Service Availability (Time): 8:00 AM - 8:00 PM
Service Type: Phone consulting



Limitation: Severity level 2
Response Time: 8 business hours



Limitation: Severity level 3
Response Time: 12 business hours



Limitation: Severity level 4
Response Time: 24 business hours



Service Type: Web support



Service Type: New releases update



Service Type: Web knowledge base access

General
Installation Type: Locally installed

 
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12/5/2016 7:03:45 PM
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