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WatchGuard LiveSecurity Service Standard - extended service agreement (rene

Mfg. Part: WG020075 | CDW Part: 3707624 | UNSPSC: 81111812
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This item was discontinued on October 25, 2016.

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800.808.4239 Mon-Fri 7am-7:30pm CT

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800.808.4239
Mon-Fri 7am-7:30pm CT
  • Extended service agreement (renewal)
  • advance hardware replacement
  • 3 years
  • shipment
  • response time: next day
  • for Firebox M200
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Product Overview
Main Features
  • Extended service agreement (renewal)
  • advance hardware replacement
  • 3 years
  • shipment
  • response time: next day
  • for Firebox M200
Standard Support provides rapid-response technical support 12 hours a day/5 days a week. The support services include hardware warranty coverage with advance hardware replacement, software updates, and technical support.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Service
Support Full Contract Period: 3 year(s)
Support Details Full Contract Period: 3 years
Support Details Service Included: Phone consulting
Support Details Type: Technical support



Support Details Service Included: Web knowledge base access
Support Details Type: Product info support



Support Details Service Included: Web support



Support Details Location: Shipment
Support Details Service Included: Advance hardware replacement
Support Details Type: Extended service agreement



Support Details Type: New releases update

Service & Support Details
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day
Service Availability (Time): 6:00 AM - 6:00 PM



Limitation: 5 incidents per year
Repair Time: Next day

Header
Brand: WatchGuard
Compatibility: PC
Manufacturer: WatchGuard Licensing & Support
Model: Standard
Packaged Quantity: 1
Product Line: WatchGuard LiveSecurity Service

Service & Support
Location: Shipment
Response Time: Next day
Service Included: Advance hardware replacement
Type: Extended service agreement (renewal)

Equipment
Class of Equipment: Complicated network devices

 
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12/4/2016 10:21:22 AM
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