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WatchGuard LiveSecurity Service extended service agreement (renewal) - 1 ye

Mfg. Part: WG019545 | CDW Part: 2843010 | UNSPSC: 81111812
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  • Extended service agreement (renewal)
  • advance parts replacement
  • 1 year
  • shipment
  • 24x7
  • response time: next day
  • for XTM 5 Series 545
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Product Overview
Main Features
  • Extended service agreement (renewal)
  • advance parts replacement
  • 1 year
  • shipment
  • 24x7
  • response time: next day
  • for XTM 5 Series 545
LiveSecurity Service provides rapid-response technical support; hardware warranty that includes advance hardware replacement; free software updates so code is always up to date; and concise threat alerts that are delivered with clear instructions on how to reduce or eliminate new threats, with link directly to vendor patches to save time.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: WatchGuard
Compatibility: PC
Manufacturer: WatchGuard Licensing & Support
Packaged Quantity: 1
Product Line: WatchGuard LiveSecurity Service

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Service Included: Phone consulting
Support Details Type: Technical support



Support Details Service Included: Web knowledge base access
Support Details Type: Product info support



Support Details Service Included: Web support



Support Details Location: Shipment
Support Details Service Included: Advance parts replacement
Support Details Type: Extended service agreement



Support Details Type: New releases update

Service & Support Details
Response Time: 1 hour
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day



Limitation: 5 incidents
Repair Time: Next day

Equipment
Class of Equipment: Complicated network devices

Service & Support
Location: Shipment
Response Time: Next day
Service Availability: 24 hours a day / 7 days a week
Service Included: Advance parts replacement
Type: Extended service agreement (renewal)

Product Reviews
 
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12/9/2016 3:32:57 PM
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