WatchGuard LiveSecurity Service technical support (renewal) - 1 year

Mfg. Part: WG019361 | CDW Part: 2686835 | UNSPSC: 81111812
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  • Technical support (renewal)
  • phone consulting
  • 1 year
  • 12x5
  • response time: 4 business hours
  • for WatchGuard XTM 330
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Product Overview
Main Features
  • Technical support (renewal)
  • phone consulting
  • 1 year
  • 12x5
  • response time: 4 business hours
  • for WatchGuard XTM 330
LiveSecurity Service provides rapid-response technical support; hardware warranty that includes advance hardware replacement; free software updates so code is always up to date; and concise threat alerts that are delivered with clear instructions on how to reduce or eliminate new threats, with link directly to vendor patches to save time.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: WatchGuard
Compatibility: PC
Manufacturer: WatchGuard Licensing & Support
Packaged Quantity: 1
Product Line: WatchGuard LiveSecurity Service

Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Service Included: Phone consulting
Support Details Type: Technical support

Support Details Service Included: Web knowledge base access
Support Details Type: Product info support

Service & Support Details
Limitation: 5 incidents
Response Time: 4 hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day
Service Availability (Time): 6:00 AM - 6:00 PM

Class of Equipment: Complicated network devices

Service & Support
Response Time: 4 business hours
Service Availability: 12 hours a day / 5 days a week
Service Included: Phone consulting
Type: Technical support (renewal)

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10/28/2016 5:12:16 PM
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