169

WatchGuard Premium - extended service agreement - 1 year - on-site

Mfg. Part: WG460801 | CDW Part: 4004865 | UNSPSC: 81111812
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This item was discontinued on October 25, 2016.

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  • Extended service agreement
  • advance hardware replacement
  • 1 year
  • on-site
  • 24x7
  • response time: 4 h
  • for Firebox M4600
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Product Overview
Main Features
  • Extended service agreement
  • advance hardware replacement
  • 1 year
  • on-site
  • 24x7
  • response time: 4 h
  • for Firebox M4600
All active Support subscriptions include an Advance Hardware Replacement service, which means that WatchGuard will ship a replacement via pre-paid, next-day airfreight in advance of receiving the returned appliance. Customers with mission-critical requirements that need replacements sooner can purchase the Premium 4-Hour RMA subscription with round-the-clock coverage. With this upgrade, a courier will deliver a replacement appliance on-site from local stocking depots within four hours of RMA approval by WatchGuard Technical Support.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: WatchGuard
Manufacturer: WatchGuard Licensing & Support
Model: Premium
Packaged Quantity: 1
Product Line: WatchGuard

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Location: On-site
Support Details Service Included: Advance hardware replacement
Support Details Type: Extended service agreement

Service & Support
Location: On-site
Response Time: 4 hours
Service Availability: 24 hours a day / 7 days a week
Service Included: Advance hardware replacement
Type: Extended service agreement

Service & Support Details
Response Time: 4 hours
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day

Equipment
Class of Equipment: Complicated network devices

 
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12/3/2016 7:55:20 AM
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