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Zerto Premium Support Option - technical support - for Zerto Virtual Replic

Mfg. Part: ZVR-MS-PRM-ZP250-1Y | CDW Part: 3758695 | UNSPSC: 81112201
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  • Technical support
  • for Zerto Virtual Replication
  • 250 virtual machines
  • phone consulting
  • 1 year
  • 24x7
  • response time: 1 h
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Product Overview
Main Features
  • Technical support
  • for Zerto Virtual Replication
  • 250 virtual machines
  • phone consulting
  • 1 year
  • 24x7
  • response time: 1 h
Zerto delivers enterprise-class support services that are built into all products. These services include real time alerts when RPO/ RTO targets are not being met, network degradation alarms and reminders to check configurations and Virtual Protection Groups. Zerto solutions are also backed by global support service centers that provide on-demand access to an expert team of support engineers.

Using the portal, Zerto customers can download the latest version of Zerto Virtual Replication, find answers to common question in the Zerto knowledge base, follow the status of open support cases.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
General
Installation Type: Locally installed

Header
Brand: Zerto
Compatibility: PC
Manufacturer: Zerto
Model: Premium Support Option
Packaged Quantity: 1
Product Line: Zerto

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Response Time: 1 hour
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting



Service Type: E-mail consulting



Service Type: Web support



Service Type: Web knowledge base access



Service Type: New releases update

Software
License Qty: 250 virtual machines
Software Title: Zerto Virtual Replication

 
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12/8/2016 3:08:24 PM
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