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Microsoft Dynamics CRM is on a roll! Microsoft has just concluded a strong fiscal year with amazing growth and influencers are sitting up and taking notice with analyst reports and industry awards that confirm the market leadership. While the recognition and accolades are nice, what gets me most excited is the impact they are making on the customers - particularly in the area of productivity.
Microsoft has designed Dynamics CRM 2016 to allow customer-facing employees to manage their daily activities in a single experience. They are eliminating the distractions people inevitably encounter when they bounce from application to application in the course of doing their job by taking away the need to export or switch applications, and by automating fundamental tasks. This reduces the time it takes to get things done and allows people to focus on what matters - the customer.
Microsoft has designed Dynamics CRM 2016 to allow customer-facing employees to manage their daily activities in a single experience. They are eliminating the distractions people inevitably encounter when they bounce from application to application in the course of doing their job by taking away the need to export or switch applications, and by automating fundamental tasks. This reduces the time it takes to get things done and allows people to focus on what matters - the customer.