Cisco Software Support Service for Service Providers Basic without Upgrades - technical support - for WAE-ESS+-T1

Cisco Solution Support is an essential element of your Cisco solution by helping you maintain its performance, reliability, and return on investment. This service is focused at the solution level and delivers centralized support across the Cisco and Solution Support Alliance Partner products in your deployment. If an issue arises, simply contact us. The team of solution experts is your primary point of contact and owns your case from first call to resolution. And because Solution Support resolves complex issues on average 44% more quickly than device-level product support, it's the right kind of support for multiproduct, multivendor solution environments.