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Oracle Enterprise Session Border Controller SMB - Integrated Software Optio

Mfg. Part: L100385 | CDW Part: 3496938
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  • Integrated Software Option
  • License
  • 1 server
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Product Overview
Main Features
  • Integrated Software Option
  • License
  • 1 server
The Oracle Enterprise Session Border Controller is specifically designed to address the unique security, interoperability, and reliability challenges businesses often encounter when extending interactive voice, video, and UC across IP networks. The Oracle E-SBC also helps enterprises contain voice transport costs and overcome the unique regulatory compliance challenges associated with IP telephony. The Oracle E-SBC supports distributed, centralized and hybrid SIP trunking topologies. Flexible survivability features help maintain communications in remote sites and stateful high availability protects service provider trunk connections. To simplify operations in multi-site networks, all E-SBC models run common software. An embedded GUI features a real-time dashboard that monitors key performance indicators with drag-and-drop, point-and-click simplicity.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: Oracle
Compatibility: PC
Manufacturer: Oracle Acme
Model: SMB - Integrated Software Option
Packaged Quantity: 1
Product Line: Oracle Enterprise Session Border Controller

Software
License Category: License
License Qty: 1 server
License Type: License

General
Category: Networking applications
Installation Type: Locally installed
Subcategory: Network - clustering / high-availability software

Product Reviews
Rated 4 out of 5 by 31reviewers.
Rated 4 out of 5 by I see which SQL is causing the problem, drill down, and apply a profile to that SQL. Valuable Features:The most valuable is when a client calls us to tell us the performance is really bad, I can quickly go on to OEM and see which SQL is causing the problem. I can drill down. I can quickly apply a profile to that SQL. The only drawback that I don't really like about that is they have to restart their job at the gate. The equipment profile doesn't take affect right away. You have to stop it, and you have to restart it. Other than that, it's fantastic. If they're able to stop it, you tell them to stop it. If not, you have to wait until tomorrow, where you'll see a better performance.It's very quick, it's very easy to use. Considering the old AWR reports, which are still out there, you can get an AWR report at that particular time in OEM. OEM does data guard; you can set it up. They had a session at a conference I went to. They had the old DBA, which is like me, and the young DBA, which they used Justin Bieber. They were using the OEM, and the old DBA was still using their scripts. They were showing that the young DBA, which had no experience in Oracle whatsoever, was able to troubleshoot the problem much quicker than the old DBA who was running all his old scripts to figure out what the problem was. That's one of the things I really like about it.Another thing is that you're able to see all your databases. Right now, we have 13 databases, so I can quickly monitor any of the 13 databases.Improvements to My Organization:As I’ve mentioned, the biggest benefit is being able to pinpoint a performance issue very quickly, and be able to react to it very quickly.Room for Improvement:One of the things I'd like to see is for profiles to be dynamic. That would be really great, where you don't have to tell the user, "Stop whatever you're doing and restart your job." To me, that would be highest on my list of improvements.One of the drawbacks that I don't like is, quite often you'll see that the agent will show a status of Pending. When you try to refresh it, it'll stay Pending, which is kind of weird because you can still connect there. I did some Googling and it looks like there's a little issue there, where the agents aren't always up-to-date. Sometimes you have to go and stop the agents and restart the agents.Other than that, I love the product.Stability Issues:The product is very stable. The only thing that I find is that the agent isn't that stable. Even though the agent doesn't seem to be stable, you're still able to connect. I don't know why, but you are.Previous Solutions:I never used OEM before I started with Dynamite. Being with IBM, it was more like a contract we were being sent out on, so it was a different type of environment. It wasn't a performance tool, it was more building the databases and then walking away. OEM didn't come into the picture. Being with Dynamite, it's completely different.Other Advice:I would give the same advice that I saw at the conference, with the old DBA and the young person that had no clue of what was going on behind the scenes of that database. How that young person, with a little bit of knowledge, was able to resolve an issue a lot quicker than the older person with all their fancy scripts.Right now, we're at the very same version of OEM, so we haven't changed anything. Our company is very difficult when it comes to change. They've got a mindset that if it's not broken, don't fix it. They always look at us, especially IT, as an expense. Enterprise Manager Express really looks very interesting, and I really would like to try to push that. We'll see how well that flies, money-wise.I really like the product, but there are some issues that need to be resolved. We're at version 12, and I believe there's a new 13c out, which probably has a lot of those issues fixed.When I’m selecting a vendor such as Oracle or IBM, support has to be the number one criteria.Disclaimer: I am a real user, and this review is based on my own experience and opinions. December 16, 2016
Rated 4 out of 5 by We can define RES service or sub-service and have multiple platforms hitting the service. We use this as a security layer. Valuable Features:Using this product makes our integration process more easy and seamless. Previously, it used to be hard for a few applications. Now with this product, we can easily define our RES service or sub-service and can have multiple platforms hitting the service.We have a dedicated security layer and use this as a security layer.Room for Improvement:In my opinion, this product needs to improve its performance.We need to have more detailed monitoring when certain services extend beyond a particular time frame. For example, if it goes beyond 60 seconds, we want to get an alert saying something is wrong. Anything that can self-optimize itself would be a great feature. For instance you put an SQL and if this tool can give us a recommendation stating that this SQL doesn't seem to be optimized and so you may run into issues for this feature. Thus, a self-optimization feature would be good.Use of Solution:I have used this product for almost 5 to 6 years.Stability Issues:This is a stable product.We have experienced some downtime in terms of performance. For example, when we carry out some complicated code, it usually times out; sometimes it goes beyond sixty seconds and that's frustrating for the users.Scalability Issues:Right now we don't have it on the cloud platform yet, but once we do most probably we will be able to run as many instances as we can. Currently, we are running it on twelve instances on our own private infrastructure. I think moving onto cloud would give us more flexibility.Technical Support:Oracle provides good support and we find them very responsive. We tend to use them a lot because we don't have strong expertise in this area. We go ask them questions such as how do we do this, do you have any clients who are already using this kind of feature or do you have any extra plugins for this new feature and they are very supportive.Other Advice:I would recommend this product to others. One of the things with Oracle is that they are expensive. They have to cut down their costs so that a smaller organization can easily adapt to these features. Although those who have an enterprise platform and wouldn’t mind spending the money on this product, should go for it.Disclaimer: I am a real user, and this review is based on my own experience and opinions. December 15, 2016
Rated 4 out of 5 by As the DBA it give me a graphical representation of what's going on with my Oracle footprint, and it's quick to display where I would have issues and where I can correct them. Valuable Features:OEM gives me, as the DBA, a very graphical representation of what's going on with my Oracle footprint, and it's very quick to display to me where I would have issues and where I can correct them. This gives me the capability to see when there are issues happening, which means that I can actually act on the issues pretty quickly before it becomes apparent to the business that there is something going on within the database, that could, for example, have a negative effect on their ability to get a drug out the door.Improvements to My Organization:From my point of view, I've found OEM to be one of the easier products to deal with. It's the product that I use day in daily to view all of my databases, and the fact that I can actually integrate multiple databases and multiple middleware solutions into one single point is perfect for me, so I'm really happy with it.Room for Improvement:The features that I'd want to use in Enterprise Manager would be in and around the diagnostics and tuning area of the database. Again, that is an additional license. Whilst I can get Enterprise Manager, I can do certain things with it, the really, really high-value part of Enterprise Manager requires additional licenses. So I'd like to see more advanced functionalities that, frankly, don't require us to spend more money.Deployment Issues:We've had no issues with deploying it.Stability Issues:It's been very stable. I don't recall any big issues with stability.Scalability Issues:We've been able to scale it as needed.Initial Setup:It was a very, very complicated product to set up. We initially used it with Oracle Single Sign-On to link Microsoft Active Directory to our E-Business Suite instance. It was difficult to set up, and actually now we've migrated to Oracle Access Manager with Identity Manager, and it's even more complicated.Oracle Access Manager is a product that Oracle has brought in. They've took over a company which had their own identity management solution. They took it over and re-labelled it, re-branded it to be their product. We had a few enhancements in it, but when they released it is was absolutely full of bugs, and, actually really, really complicated to set up.Later releases and scripts is what have made it a little bit easier, but I would like Oracle before they put these products out to the market, to invest some time in making them easier to set up.Implementation Team:We implemented it with our in-house team.Other Advice:Read the documentation, because we found and still find it extremely complicated to bind the latest versions of the database into Enterprise Manager. It was much easier in earlier versions, but much more complicated now.Disclaimer: I am a real user, and this review is based on my own experience and opinions. December 12, 2016
Rated 4 out of 5 by I like the reports. It allows me to have a place to check all my targets. Valuable Features:I like the reports of Enterprise Manager, as you have a lot of targets. You can create generic reports based on some metrics of those targets. It allows me to have some sort of place to check all my targets.Room for Improvement:I would like to have more details and privileges. Sometimes, I have a problem where I need to grant a user in Enterprise Manager the privilege to view a database. When I grant a privilege to him, to monitor a database, he also gets the privilege to view the host of the database, and I don't want him to show the host, only the database. I would say more grantable and obtainable privileges are needed.Use of Solution:I've been using it for four to five years.Stability Issues:It's very, very stable.Scalability Issues:It's been able to scale for our needs.Technical Support:I never needed support for Oracle. The packages that they offer are very good. I never need to contact any guys from Oracle to perform support.Initial Setup:It's very easy to setup, not for someone who has never worked with it, but if you had junior or someone a little more experienced than a junior, they are good enough to deploy. It's easy to deploy.Other Advice:Before deploying a new service, be sure you configure it very well, because it's very boring and time consuming to later do this. It would be good to do this during the deployment phase. That is what I would think.Disclaimer: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. November 23, 2016
Rated 4 out of 5 by I can see the whole picture and analyze the data. Valuable Features:I can run the database, run queries, run reports, see the whole picture, and analyze the data.Improvements to My Organization:I can see the whole picture and analyze the data; I rely on that a lot. I feel like I can see the whole entire database.Room for Improvement:It could be faster; sometimes it takes a while to make the connection. Sometimes, it's complicated, too.Stability Issues:It is very stable. Once in a while, I see IT involved in a ticket but I don't think it happens all the time.Previous Solutions:I think we used to use Sybase and then we transferred to Oracle. Now they no longer use the Sybase servers. I’m not so sure why we switched from Sybase to Oracle; maybe the technology made them move from Sybase to Oracle, maybe it was more stable, more space or something like that.Other Advice:I like it. I would encourage a colleague or friend looking for advice to use Oracle.Disclaimer: I am a real user, and this review is based on my own experience and opinions. November 15, 2016
Rated 4 out of 5 by It is easy for the novice DBA to drill down and find problems that might otherwise be difficult to find. Valuable Features:The most valuable feature is that it is very easy for the novice DBA to drill down and find problems that might otherwise be difficult to find.Improvements to My Organization:It has helped developers and novice DBAs drill down and find the cause for problems. There are two pieces. One, it allows people to pinpoint issues easily, and then drill down and get more details of the issue. Previously, this used to be a skillset in the hands of a very few people, but now virtually anybody can do it. Even if they can't fix the actual problem, they could filter down a lot of the issues, and get only the relevant information, which is helping us.Room for Improvement:I probably would like to see better SQL tuning advisors that are built into the product. When you know the issue, rather than just pinpoint it, if it could also give you a solution that might work, I think that would help the product.There are a few things on the wish list. We would hope that it makes some predictions of what we could fix and also the resources for printing that it takes. In some cases, it is not available when we need it the most.Stability Issues:It is mostly stable, but we have found some issues when we are having resource contention or CPU issues. It is not easy to bring up the product because it is a bit of a resource hog. Sometimes when you need it the most, that is when you find it missing, but those are rare and far between.Scalability Issues:It is a very scalable product. No complaints there. We use it for hundreds of databases and it grows.Technical Support:On a scale of 1 to 10, I would probably give Oracle tech support somewhere between a 6 and a 7. Often, when you know what the issue is, there is a lot of collecting data for root cause which we might have provided just the previous day. We find ramp up is a bit of a waste of time before we can actually get a solution.Previous Solutions:We were covered by the Oracle enterprise license agreement and it made more sense for us to go with this product as opposed to looking for another one. They have had it for a very long time.Initial Setup:It is a very straightforward setup and also we had help from Oracle as part of our enterprise license agreement with my company. They helped set it up and it has been working pretty well.Other Solutions Considered:It was an easy choice. The Oracle Enterprise Manager is pretty well known and I don't think anything else, an external product, matches or comes even close.Other Advice:Look at the reputation and the size of the company. These products are often very expensive. It is better to go with someone who has been around for a long time and who would continue to be in business, as opposed to flavor-of-the-month products.When I am looking at a vendor such as Oracle, the most important criteria that I am looking for from them are market reputation, the scale of the company, and the stability.Disclaimer: I am a real user, and this review is based on my own experience and opinions. November 10, 2016
Rated 3 out of 5 by It automates alerting. I would like to see better support for Oracle GoldenGate. Valuable Features:The most valuable feature is the automation of the alerting. We can be proactive when we use that program instead of being called in the middle of the night because something’s wrong. You get the alert and the warning before. You can customize every threshold to meet your needs, and have different settings for different database groups.Improvements to My Organization:The company spends less money over time because we are not working overtime hours at the office.Room for Improvement:I would like to see better support for Oracle GoldenGate. Right now, it doesn't work well with Oracle GoldenGate. You still have to use GoldenGate monitor if you want to take advantage of the product.There are some bugs and often we cannot debug the product right there and we have to reconfigure some things. It does the job, as long as you don't encounter a bug.Stability Issues:The stability's not so bad. It's a stable product, a mature product. When we change versions, there are some problems there.Scalability Issues:Scalability's good. We went from two databases to over 250. It's working fine.Technical Support:We have used technical support many times; it is very bad. We often had to dig down ourselves into the source code to find out why it’s not working on our platform. Every time we conferred about that, it became a little more complicated. Their answer is often to just delete the target, rediscover it and it should be fine.Previous Solutions:We were pretty much doing our own thing with an in-house script. Since we were growing fast, we could not continue like that.Initial Setup:Out of the box, initial setup is pretty straightforward: You install it, you discover your target and it monitors them. If you want to go further and do custom monitoring, for example, it can become quite complicated. On the other hand, it's very flexible. That's good.Other Solutions Considered:It's been a long time, so I don't remember which other products we were considering. Probably from the beginning, we were considering Oracle because they let us experiment with it first and we saw that it worked. Also, because we kind of expect our versioning to follow the version of the database.Other Advice:Go only with the out-of-the-box configuration first. Let it run for a while like that to learn the product. Learn a few things before trying to configure everything in it.When I’m selecting a vendor, price is a big factor. Licensing is a big factor. It has to do the job we need it for. Those are the most important criteria.Disclaimer: I am a real user, and this review is based on my own experience and opinions. October 27, 2016
Rated 4 out of 5 by The neatest feature is the single pane of glass for the whole stack. As an admin it gives me the ability to look all the way up from my storage to the application tier. Valuable Features:I think the neatest, most valuable feature of Enterprise Manager (OEM) is that single pane of glass for the whole stack, that it gives me as an admin the ability to look all the way up from my storage all the way up to the application tier.Improvements to My Organization:There's a lot of benefits to Enterprise Manager. From the monitoring capabilities is that single pane of glass. It's being able to look at an application and then look at the database component. Look at the storage component on it from a monitoring, troubleshooting. Once you understand what the pain point is, you can easily automate it through thresholds and events, where you get notifications or tickets opened when you see a similar behavior. But, It's not just the ability to monitor, it's the ability for actual change. I can use Enterprise Manager to actually install Bare Metal systems. I can use Enterprise Manager for all my database, to deploy new database instances, or deploy WebLogic instances. That's the value is it's that single pane of glass for the whole enterprise.Room for Improvement:What I would love to see in Enterprise Manager is more support for the hardware, more support for Bare Metal. Right now I can do Bare Metal deployments with Linux and OVM and that's an awesome capability, but I would love to see more functionality with Solaris. I'd also see more change functionality in Enterprise Manager. It's a great tool for monitoring an ODA, Oracle Database Appliance, but it doesn't let me change the database appliance, as an example.Stability Issues:Stability on 13c has been fairly good. I haven't had any major issues with 13c where it's panic for no reason and just gone dead or anything like that. In 12, again, didn't really have any major stability issues there of it panicking or blowing up.Scalability Issues:Scalability for an Enterprise Management system, it does scale well. Both 12 and 13 scale well for high availability as well as for handling more agents, more targets.Technical Support:Oracle's tech support for OEM is fairly good. Again, I've been using OEM heavily since 12 was released, I think four years ago now. I've had to open up, I think, three tickets since I've really been using it, so it's been a very low volume of tickets.Previous Solutions:Generally, with Enterprise Manager, the question is when do you decide to use it. My thought is if you're running an Oracle product and you want to enterprise great IT, you need to use it from day one.From just the monitoring and the provisioning, just all the capabilities of it, it saves you a lot of time. It simplifies a lot of the workload you do day-to-day in an IT shop.Implementation Team:The initial setup on Enterprise Manager is fairly straightforward. Actually, on my own personal blog, I blog step-by-step - installing the database, installing the OMS, it takes a couple hours, depending on the speed of disc, but it's fairly straightforward.Other Advice:Enterprise Manager, I'd probably rate it a nine and a half. If you're not running it, install it and run it.Disclaimer: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer:We're partners. October 19, 2016
  • 2017-01-19 T11:11:25.612-06:00
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  • cp-1, bvpage1
  • co_hasreviews, tv_31, tr_31
  • loc_en_US, sid_3496938, prod, sort_default
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