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Oracle Enterprise Session Border Controller SMB - Integrated Software Optio

Mfg. Part: L100385 | CDW Part: 3496938
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  • Integrated Software Option
  • License
  • 1 server
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Product Overview
Main Features
  • Integrated Software Option
  • License
  • 1 server
The Oracle Enterprise Session Border Controller is specifically designed to address the unique security, interoperability, and reliability challenges businesses often encounter when extending interactive voice, video, and UC across IP networks. The Oracle E-SBC also helps enterprises contain voice transport costs and overcome the unique regulatory compliance challenges associated with IP telephony. The Oracle E-SBC supports distributed, centralized and hybrid SIP trunking topologies. Flexible survivability features help maintain communications in remote sites and stateful high availability protects service provider trunk connections. To simplify operations in multi-site networks, all E-SBC models run common software. An embedded GUI features a real-time dashboard that monitors key performance indicators with drag-and-drop, point-and-click simplicity.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: Oracle
Compatibility: PC
Manufacturer: Oracle Acme
Model: SMB - Integrated Software Option
Packaged Quantity: 1
Product Line: Oracle Enterprise Session Border Controller

Software
License Category: License
License Qty: 1 server
License Type: License

General
Category: Networking applications
Installation Type: Locally installed
Subcategory: Network - clustering / high-availability software

Product Reviews
Oracle Enterprise Session Border Controller SMB - Integrated Software Optio is rated 4.1 out of 5 by 34.
Rated 5 out of 5 by from Provides comprehensive management and monitoring for Oracle products Valuable FeaturesOracle Enterprise Manager provides comprehensive monitoring features for all Oracle products. It has an extensible architecture, so it’s possible to add third-party plugins to extend its monitoring abilities. These are valuable features of Oracle Enterprise Manager for all Oracle customers.On the other hand, I think the most valuable feature of Oracle Enterprise Manager is its management capability for Oracle products. It makes a real difference when comparing it to any other monitoring solution in the market. You can manage your Oracle Databases, Oracle VM, WebLogic, and other products with Oracle Enterprise Manager.Improvements to My OrganizationThe Oracle Databases are key components of our company. All of our services rely on critical customer data and transactions. We need %99.9995 uptime, and Oracle Enterprise Manager helps us to achieve this goal with its superior monitoring and management capabilities. Even mid-level administrators can quickly detect and solve performance problems, and our monitoring team can easily follow the general status of our databases and servers.Room for ImprovementNative agents would be useful, specially when monitoring legacy systems.Use of SolutionI have been using Oracle Enterprise Manager since 2008. In those days, it was called Oracle Enterprise Manager Grid Control.Stability IssuesI have not encountered any serious stability issues since version 13c.Scalability IssuesI did not encounter any scalability issues, and we know that we can easily scale up our Oracle Enterprise Manager system by adding more application servers, and even using RAC database as its repository.Technical SupportAt the same level as other Oracle products.Previous SolutionsI used several monitoring solutions, including open source, both free and proprietary. Most of them are designed to monitor system health and require additional plugins to monitor Oracle databases. Unfortunately, they do not provide the same level of insights when monitoring Oracle products as Oracle Enterprise Manager provides.Initial SetupIt is very straightforward because of its improved installer. Since version 12c, installing Enterprise Manager has been very simple. The installer handles everything even including configuration issues with your database repository and OS kernel parameters.Pricing, Setup Cost and LicensingThe basic functions are free. You pay license fees only for advanced features. That means you can buy a license for selected (mission-critical) systems which need extensive care, while you can still use basic monitoring for the rest of your target systems.Other Solutions ConsideredI’ve been using this product for years. I evaluated other options from different vendors such as Quest Foglight, CA Unified Infrastructure Management, ManageEngine OpManager, Zabbix, Nagios and maybe some other tools I don’t recall right now.Other AdviceFirst, check the compatibility index and be sure that your targets are supported with the version you’re planning to install. I also advise keeping your system up-to-date by installing patches regularly.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2017-10-23
Rated 3 out of 5 by from OEM provides an easy way to reach the root cause of a problem and resolve it asap Valuable Features:Server monitoring and operations of applicationImprovements to My Organization:This product helps to reach the cause of an outage or unstable system in production and in handling such situations. It provides an easy way to reach the root cause of the problem and to resolve it asap. It helps in CPU utilization monitoring as well as thread and memory management.it helps in building emergency respond team for monitoring team. At some point monitoring team does not need to engage operation team as feature like restart of server can done through this tool.Room for Improvement:Customization for double secure / nonce based / token based Business Transaction Management. Where you can monitor DB calls as well as Web service calls under firewall.Use of Solution:2 yearDeployment Issues:Yes...we got vendor support with all the necessary custom patches for the environment(s).Stability Issues:NoScalability Issues:Yes...some times it does not trigger an alert in case of an issue. Trying to fix it with custom build changes.Customer Service:2 on a scale of 1 to 5 (1=worst , 5=best)Technical Support:2 on a scale of 1 to 5 (1=worst, 5=best)Previous Solutions:We still have t-mart alert system. We switched to this one to monitor systems in detail. T-mart alert is just a replication of a user's behavior which does not show the cause of the issue.Initial Setup:Straightforward with all necessary steps mention in the online documentation.Implementation Team:Together as a one team. 3 on a scale of 5.Cost and Licensing Advice:License version..does not cost too much due to license and agreement between vendor and company.Other Solutions Considered:No. We use other Oracle products like Java, Weblogic Portal, Weblogic Server, Sun One web servers, Solaris servers and Linux.Other Advice:If you have a license contract with Oracle and if you have a lifetime agreement on service on any product from Oracle then this product is worth using. Otherwise it's best to explore the option of using an open source product. Not worth it for start up companies.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2017-06-28
Rated 4 out of 5 by from Provides monitoring and alerting to know when there are issues, and the ability to address issues automatically with corrective actions. Valuable Features:The monitoring and alerting capabilities and ability for corrective actions in incidents provide the most value.Improvements to My Organization:Provides monitoring and alerting to know when there are issues, and the ability to address issues automatically with corrective actions. This has saved admin time, as it's saved our admins from having to get up in the middle of the night to address minor issues that corrective actions could take care of automatically.Room for Improvement:I would like to see Oracle address the multi-data center monitoring and management in a more seamless way where management services are easily spread across the data centers like they can be today, but address the single database repository that can only exist in one data center at a time.Use of Solution:I have been using various versions of Enterprise Manager for over eight years.Deployment Issues:There were no issues with the deployment.Stability Issues:Multi-Data Center High Availability monitoring, alerting and management is the largest challenge as there is a single repository database that is located in a single data center, therefore running across multiple data centers still ties back to a single repository database which runs from one of the data centers, but can distribute the OEM Console and Management servers in each of the data centers. All this works without issue, but the repository traffic from multiple data centers can be a challenge going back to another data center where the repository database resides.Scalability Issues:It's been able to scale for our needs.Technical Support:It's good, there are times that reaching the right technical analysts to resolve or address an issue can take time, but overall the support is responsive and good and when having a severity one in response to a down issue can be excellent.Previous Solutions:I have not really utilized anything other than Oracle Enterprise Manager for monitoring, alerting and management of Oracle based environments.Initial Setup:Simple single server setups are quite simple to install and upgrade. Multi-Oracle management services with load balancers can be more of a challenge but are not overly difficult to get accomplished.Implementation Team:I am working for a consulting and managed services firm as a consultant and have implemented Oracle Enterprise Manager for many of our clients over several years and we have always had great success in meeting the objectives it was implemented to address.Cost and Licensing Advice:Oracle Enterprise Manager for the base product does not have additional cost when you have an Oracle Enterprise Database licenses, however to get the most value from OEM additional packs are required and have additional costs. Those costs are at the product level and not Oracle Enterprise Manager direct cost as I understand. However, in most enterprise level environments these packs provide huge value to the monitoring, alerting and management of the environment.Other Advice:It's overall capability for Oracle products is very good and offers the ability to monitor and manage many Oracle products from a single environment and is seamlessly integrated to monitor and manage those products out of the box.If you run Oracle Products from Oracle OVM, Oracle Database, Web Logic, etc. Oracle Enterprise Manager is by far the best way to provide a single console and monitoring and alerting solution.Disclaimer: My company has a business relationship with this vendor other than being a customer:The organization I work for is an Oracle Platinum Partner.
Date published: 2017-03-23
Rated 5 out of 5 by from Top features are the ability to consolidate information and access to my databases into a single portal Valuable Features:Consolidate information and access to my databases into a single portal.Improvements to My Organization:We increased our capacity and speed of detection, diagnose & resolution of database issues.Room for Improvement:UI is the part that I like to see improved in the future.Use of Solution:I have been using EM for almost 6 years.Deployment Issues:Not so much, and all easily fixed.Stability Issues:Not in version 12c, EM uses Database 11gR2 and WebLogic that both have superb stability.Scalability Issues:None and, in case of need, we can always add another WebLogic Server or another node to the database tier.Customer Service:Oracle Support is very good most of the time.Technical Support:You start with junior technicians, but you can escalate if necessarily.Previous Solutions:No, previously we used Enterprise Manager Database Console, that is a local DB console.Initial Setup:We're used to Oracle products, so the deployment wasn't complex at all.Implementation Team:We did the implementation ourselves.Cost and Licensing Advice:I don't have a money estimate, but in man-hours, a deploy in a single machine, for an estimate of 100 targets, takes 8 hours.Other Solutions Considered:Yes, we evaluated Pandora, Nagios and Zabbix.Other Advice:Follow the installation guide step by step, there won't be any surprises. Check your memory, CPU & disk requirements before implementation.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2017-01-23
Rated 4 out of 5 by from I see which SQL is causing the problem, drill down, and apply a profile to that SQL. Valuable Features:The most valuable is when a client calls us to tell us the performance is really bad, I can quickly go on to OEM and see which SQL is causing the problem. I can drill down. I can quickly apply a profile to that SQL. The only drawback that I don't really like about that is they have to restart their job at the gate. The equipment profile doesn't take affect right away. You have to stop it, and you have to restart it. Other than that, it's fantastic. If they're able to stop it, you tell them to stop it. If not, you have to wait until tomorrow, where you'll see a better performance.It's very quick, it's very easy to use. Considering the old AWR reports, which are still out there, you can get an AWR report at that particular time in OEM. OEM does data guard; you can set it up. They had a session at a conference I went to. They had the old DBA, which is like me, and the young DBA, which they used Justin Bieber. They were using the OEM, and the old DBA was still using their scripts. They were showing that the young DBA, which had no experience in Oracle whatsoever, was able to troubleshoot the problem much quicker than the old DBA who was running all his old scripts to figure out what the problem was. That's one of the things I really like about it.Another thing is that you're able to see all your databases. Right now, we have 13 databases, so I can quickly monitor any of the 13 databases.Improvements to My Organization:As I’ve mentioned, the biggest benefit is being able to pinpoint a performance issue very quickly, and be able to react to it very quickly.Room for Improvement:One of the things I'd like to see is for profiles to be dynamic. That would be really great, where you don't have to tell the user, "Stop whatever you're doing and restart your job." To me, that would be highest on my list of improvements.One of the drawbacks that I don't like is, quite often you'll see that the agent will show a status of Pending. When you try to refresh it, it'll stay Pending, which is kind of weird because you can still connect there. I did some Googling and it looks like there's a little issue there, where the agents aren't always up-to-date. Sometimes you have to go and stop the agents and restart the agents.Other than that, I love the product.Stability Issues:The product is very stable. The only thing that I find is that the agent isn't that stable. Even though the agent doesn't seem to be stable, you're still able to connect. I don't know why, but you are.Previous Solutions:I never used OEM before I started with Dynamite. Being with IBM, it was more like a contract we were being sent out on, so it was a different type of environment. It wasn't a performance tool, it was more building the databases and then walking away. OEM didn't come into the picture. Being with Dynamite, it's completely different.Other Advice:I would give the same advice that I saw at the conference, with the old DBA and the young person that had no clue of what was going on behind the scenes of that database. How that young person, with a little bit of knowledge, was able to resolve an issue a lot quicker than the older person with all their fancy scripts.Right now, we're at the very same version of OEM, so we haven't changed anything. Our company is very difficult when it comes to change. They've got a mindset that if it's not broken, don't fix it. They always look at us, especially IT, as an expense. Enterprise Manager Express really looks very interesting, and I really would like to try to push that. We'll see how well that flies, money-wise.I really like the product, but there are some issues that need to be resolved. We're at version 12, and I believe there's a new 13c out, which probably has a lot of those issues fixed.When I’m selecting a vendor such as Oracle or IBM, support has to be the number one criteria.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2016-12-16
Rated 4 out of 5 by from We can define RES service or sub-service and have multiple platforms hitting the service. We use this as a security layer. Valuable Features:Using this product makes our integration process more easy and seamless. Previously, it used to be hard for a few applications. Now with this product, we can easily define our RES service or sub-service and can have multiple platforms hitting the service.We have a dedicated security layer and use this as a security layer.Room for Improvement:In my opinion, this product needs to improve its performance.We need to have more detailed monitoring when certain services extend beyond a particular time frame. For example, if it goes beyond 60 seconds, we want to get an alert saying something is wrong. Anything that can self-optimize itself would be a great feature. For instance you put an SQL and if this tool can give us a recommendation stating that this SQL doesn't seem to be optimized and so you may run into issues for this feature. Thus, a self-optimization feature would be good.Use of Solution:I have used this product for almost 5 to 6 years.Stability Issues:This is a stable product.We have experienced some downtime in terms of performance. For example, when we carry out some complicated code, it usually times out; sometimes it goes beyond sixty seconds and that's frustrating for the users.Scalability Issues:Right now we don't have it on the cloud platform yet, but once we do most probably we will be able to run as many instances as we can. Currently, we are running it on twelve instances on our own private infrastructure. I think moving onto cloud would give us more flexibility.Technical Support:Oracle provides good support and we find them very responsive. We tend to use them a lot because we don't have strong expertise in this area. We go ask them questions such as how do we do this, do you have any clients who are already using this kind of feature or do you have any extra plugins for this new feature and they are very supportive.Other Advice:I would recommend this product to others. One of the things with Oracle is that they are expensive. They have to cut down their costs so that a smaller organization can easily adapt to these features. Although those who have an enterprise platform and wouldn’t mind spending the money on this product, should go for it.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2016-12-15
Rated 4 out of 5 by from As the DBA it give me a graphical representation of what's going on with my Oracle footprint, and it's quick to display where I would have issues and where I can correct them. Valuable Features:OEM gives me, as the DBA, a very graphical representation of what's going on with my Oracle footprint, and it's very quick to display to me where I would have issues and where I can correct them. This gives me the capability to see when there are issues happening, which means that I can actually act on the issues pretty quickly before it becomes apparent to the business that there is something going on within the database, that could, for example, have a negative effect on their ability to get a drug out the door.Improvements to My Organization:From my point of view, I've found OEM to be one of the easier products to deal with. It's the product that I use day in daily to view all of my databases, and the fact that I can actually integrate multiple databases and multiple middleware solutions into one single point is perfect for me, so I'm really happy with it.Room for Improvement:The features that I'd want to use in Enterprise Manager would be in and around the diagnostics and tuning area of the database. Again, that is an additional license. Whilst I can get Enterprise Manager, I can do certain things with it, the really, really high-value part of Enterprise Manager requires additional licenses. So I'd like to see more advanced functionalities that, frankly, don't require us to spend more money.Deployment Issues:We've had no issues with deploying it.Stability Issues:It's been very stable. I don't recall any big issues with stability.Scalability Issues:We've been able to scale it as needed.Initial Setup:It was a very, very complicated product to set up. We initially used it with Oracle Single Sign-On to link Microsoft Active Directory to our E-Business Suite instance. It was difficult to set up, and actually now we've migrated to Oracle Access Manager with Identity Manager, and it's even more complicated.Oracle Access Manager is a product that Oracle has brought in. They've took over a company which had their own identity management solution. They took it over and re-labelled it, re-branded it to be their product. We had a few enhancements in it, but when they released it is was absolutely full of bugs, and, actually really, really complicated to set up.Later releases and scripts is what have made it a little bit easier, but I would like Oracle before they put these products out to the market, to invest some time in making them easier to set up.Implementation Team:We implemented it with our in-house team.Other Advice:Read the documentation, because we found and still find it extremely complicated to bind the latest versions of the database into Enterprise Manager. It was much easier in earlier versions, but much more complicated now.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2016-12-12
Rated 4 out of 5 by from I like the reports. It allows me to have a place to check all my targets. Valuable Features:I like the reports of Enterprise Manager, as you have a lot of targets. You can create generic reports based on some metrics of those targets. It allows me to have some sort of place to check all my targets.Room for Improvement:I would like to have more details and privileges. Sometimes, I have a problem where I need to grant a user in Enterprise Manager the privilege to view a database. When I grant a privilege to him, to monitor a database, he also gets the privilege to view the host of the database, and I don't want him to show the host, only the database. I would say more grantable and obtainable privileges are needed.Use of Solution:I've been using it for four to five years.Stability Issues:It's very, very stable.Scalability Issues:It's been able to scale for our needs.Technical Support:I never needed support for Oracle. The packages that they offer are very good. I never need to contact any guys from Oracle to perform support.Initial Setup:It's very easy to setup, not for someone who has never worked with it, but if you had junior or someone a little more experienced than a junior, they are good enough to deploy. It's easy to deploy.Other Advice:Before deploying a new service, be sure you configure it very well, because it's very boring and time consuming to later do this. It would be good to do this during the deployment phase. That is what I would think.Disclaimer: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Date published: 2016-11-23
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