Building Virtual AI Patients for Better Learning
BreakAway Games teamed up with Mission Cloud, a CDW company, to design a proof of concept on AWS that brings more realistic patient conversations into healthcare training.
Practice Makes AI Progress
70%
of healthcare organizations say they are pursuing or have already implemented generative AI capabilities.1
66%
of physicians surveyed say they currently use AI in their practice.2
How can healthcare teams make training conversations feel more real with generative AI?
A REAL-WORLD EXAMPLE
Training Tomorrow’s Clinicians With Virtual Patients
BreakAway Games builds serious games for education, training and assessment with a strong focus on healthcare professional training. The company wanted to push its virtual patient experience further by using generative AI to simulate patient conversations that feel closer to real life.
They needed an approach that could support realistic back-and-forth conversations while still staying grounded in clinical knowledge. The experience had to feel human, not scripted, and still be reliable enough for training.
THE TURNING POINT
A Proof of Concept Designed for Realistic Conversations
BreakAway Games partnered with Mission Cloud, a CDW company, to design a proof of concept on AWS for AI-powered virtual patient conversations. The team used AWS services such as Amazon Bedrock for model access and AWS Lambda for a serverless approach that could scale with future demand. That created a flexible foundation that could evolve as use cases, models and training needs change.
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THE RESULTS
Setting a Scalable Foundation for AI Training
BreakAway Games now has a clear path to bring more realistic virtual patient conversations into healthcare training. With a cloud-based proof of concept in place, the team can iterate faster, expand scenarios and support more learners over time.
Just as important, the approach supports growth without boxing the team into a single model or a single direction. It creates room to refine the experience as feedback comes in and new training needs emerge.
Here’s Why It Worked:
- Built a proof of concept that kept the focus on the learner experience
- Used a serverless approach designed to scale as usage grows
- Enabled model flexibility through Amazon Bedrock so the system can evolve
- Worked closely together to keep the work aligned to real training needs
What’s Next?
With the foundation in place, BreakAway Games can expand the virtual patient library and support more training scenarios as programs grow.
Sources:
1 McKinsey & Company, Generative AI in Healthcare Adoption Trends and What’s Next, Q1 2024 Survey
2 American Medical Association, “2 in 3 Physicians Are Using Health AI,” 2024
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