Saving $1M a Year on AWS Without Slowing Down Growth
OneReach, a software provider, partnered with Mission Cloud, a CDW company, to improve cost visibility across a multi-account Amazon Web Services (AWS) environment and strengthen cost allocation.
Cloud Costs Rise Fast When Visibility Is Limited
89%
of organizations use a multicloud approach.1
57%
of large enterprises use multicloud FinOps tools.1
How can teams gain control of AWS costs across multiple accounts without losing momentum?
A REAL-WORLD EXAMPLE
A Clearer View of AWS Spend and a Path to Real Savings
OneReach delivers an AI communications platform and intelligent digital workers that automate customer communications and workflows. Built on AWS, the company’s platform connects AI services with third-party systems to support automation across channels like messaging, scheduling and appointment management.
As OneReach grew, it expanded into multiple AWS accounts for development, QA, pre-production and dedicated customer environments. Leadership needed a clearer view of spend and a way to map costs back to the right customers and internal work.
THE TURNING POINT
A Reset That Turned Cost Data Into Action
OneReach came to Mission Cloud, a CDW company, for a more strategic approach to AWS cost management. Mission Cloud began with an in-depth assessment, then built a remediation plan based on what they found across the AWS environment.
A major focus was cost allocation. The team needed stronger tagging and reporting so they could track spend more clearly and assign costs more accurately, including customer chargeback. Mission Cloud also helped establish methods to allocate Savings Plans and Reserved Instance costs back to customers rather than absorbing those costs internally.
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THE RESULTS
Over $1M in Annual AWS Savings and Stronger Cost Accountability
Mission Cloud helped OneReach lower AWS costs by more than $1 million annually through a FinOps approach, a cloud cost management practice that helps teams turn billing data into decisions.
Improved tagging and reporting made it easier to allocate expenses across customers, strengthen chargeback and recover costs OneReach had previously absorbed. The team also gained earlier visibility into spend trends and anomalies, which reduced surprises and supported more confident decisions.
Here’s Why It Worked:
- Clear visibility across a complex multi-account AWS environment
- Cost allocation that supported more accurate customer chargeback
- Ongoing support that helped teams act on trends and data faster
- FinOps training that aligned engineering and finance around the same numbers
What’s Next?
With cost controls and allocation in place, the organization is positioned to keep expanding on AWS with stronger financial and operational footing.
Source: 1 Flexera, “Flexera 2024 State of the Cloud, Managing Cloud Spending is the Top Challenge of Cloud Computing,” 2024
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