100,000 Assistive Devices Deployed So More People Can Communicate Faster

An augmentative and alternative communication (AAC) device provider needed a faster way to deliver and set up devices at scale. CDW helped refresh the device lineup and expand configuration services so devices could arrive ready for use.

CDW Expert

Ready, Set, Deploy.

90%

of organizations using Jamf reported a reduction in time spent on device provisioning and deployment.¹

68%

of IT leaders want to cut hands-on time per device by using zero-touch deployment solutions.²

How do teams deploy devices faster with less hands-on work?

A REAL-WORLD EXAMPLE

Supporting High-Volume Rollouts

This provider supports people who rely on augmentative and alternative communication (AAC) devices to express needs, connect with others and take part in everyday life. Demand was rising, but getting devices to people quickly was getting harder.

Long funding cycles created delays, and device deployments required too many manual steps. The provider needed a more repeatable approach that could support high volumes while keeping device setup consistent for families, clinicians and support teams.

THE TURNING POINT

Building a Device Deployment Model That Scales

CDW helped the provider update the AAC device lineup using iPad Mini and iPad A16, supported by mobile device automation and Jamf-enabled device management. CDW also helped put a buy-and-hold supply approach in place so inventory could better match demand.

To reduce hands-on work and speed up delivery, CDW added configuration, staging and lifecycle services. The goal was simple: Devices arrive ready, deployments move faster and IT teams spend less time repeating the same setup tasks.

CDW Configuration Services

CDW configures and stages devices to a consistent standard before they ship. This helps reduce manual setup steps and supports faster, repeatable deployments at scale.

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Jamf-Enabled Device Management

Jamf helps manage large Apple fleets with stronger control and consistency. It supports faster provisioning, policy enforcement and ongoing device management with less hands-on effort.

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THE RESULTS

100,000 Device Deployments With Setup Time Under an Hour

Professional working on a laptop with wireless earbuds in a modern workspace.

With the new approach in place, the provider scaled to nearly 100,000 device deployments. Insurance funding timelines were cut from months to days, helping devices reach people sooner.

Device setup time dropped to under an hour. That meant faster readiness for end users and fewer repeated tasks for the teams managing deployments. For families, the impact was personal, with 84% of parents reporting improved verbal communication after one year of using AAC devices.

Here’s Why It Worked:

A scalable deployment model built for repeatable, high-volume rollout
Device automation and management that supported consistency across the fleet
Buy-and-hold inventory planning to help meet demand swings
Configuration and staging services that reduced hands-on setup time

What’s Next?

With a repeatable model in place, the provider is positioned to expand access while keeping the setup experience consistent as demand continues to grow.

Deliver more devices with fewer manual steps using CDW Deployment and Configuration Services.

Learn How

Sources:
¹ Jamf, “Study: Jamf’s Apple Enterprise Management (AEM) Platform Reduces Time Spent on Ongoing Device Management by 90% and Remediating Security Vulnerabilities by 70%,” 2021  
² ITPro, “IT leaders are facing major work device blind spots and it’s putting security at risk,” 2025