Lenovo Services
Lenovo offers a comprehensive portfolio of cost-effective services that support and protect your investments through the full lifecycle of your Lenovo IT assets.
Introducing Lenovo Support, DaaS and APOS Solutions
Lenovo offers the expertise and services you need to accurately budget for IT expenses, deliver better service level agreements, generate improved end-user satisfaction and get the most out of your technology investment.
Lenovo Premier Support
Provide VIP treatment to both your IT staff and end-users with Lenovo Premier Support. With this support solution, you gain access to technical account managers who act as a single point of contact for case management. Your IT team will have a direct line to elite technicians who listen first, then deliver advanced troubleshooting with a commitment to prompt and accurate resolution.
Lenovo keeps system downtime and productivity interruptions to a minimum with next-business-day repair service and prioritized parts access.
Lenovo Device as a Service
Equip your organization with the latest technology and no upfront costs. In a data-rich, time-poor world, being flexible with your time and technology is how you stay one step ahead. Lenovo Device as a Service (DaaS) keeps IT expenditure sensible and predictable by grouping hardware, software, configurations, security and services into a single monthly fee.
This simplification of your expenses frees up both time and capital to dedicate towards new ideas and new revenue.
- Ensure your people have the right devices for their job.
- Adopt a more manageable cash-flow solution.
- Only pay for what you need.
ThinkShield by Lenovo
ThinkShield is Lenovo’s portfolio of secure Think devices, software and services — fully customizable to keep your business ahead of dangerous breaches. Comprehensive and customizable protection that secures your business without slowing down your people. ThinkShield by Lenovo is a future-ready comprehensive suite of end-to-end security solutions, with cutting-edge innovations that protect you from today’s sophisticated cyber threats. All new Lenovo devices are secure by design with essential ThinkShield protections built in.
APOS Upgrades
Lenovo After Point of Sale (APOS) Services offer flexible tools and support options your business needs to manage risk, speed up repairs and reduce downtime.
With businesses growing increasingly reliant on technology to manage their day-to-day tasks, and employee productivity often heavily dependent on personal devices, Lenovo APOS services help you proactively protect your business continuity while saving money and avoiding unwelcome surprises.
Read the flyer below to learn more about common Lenovo Services such as Premier Support, Accidental Damage Protection (ADP) and Asset Recorvery Services (ARS)
Lenovo and CDW
Together, CDW and Lenovo are redefining modern support solutions for a hybrid world.
Assessments
Taking an infrastructure health check assessment can identify cost-saving redundancies, support issues, an oversized environment and other potential issues as you look to re-evaluate your hybrid work environment.
Support
From hardware repair to 24/7/365 service desk support, CDW Amplified™ Support services enable you to outsource routine IT support tasks so that your internal team can focus on projects that add business value.
Deployment
CDW Amplified™ Workspace Services employ a comprehensive approach that enables digital workspace solutions for businesses where employees can securely work from anywhere, on any device.