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AMPLIFIED SUPPORT FOR GOOGLE FOR EDUCATION

Solve Your Technical Challenges With Unlimited, On-Demand Support

In the face of technical challenges, empower your IT admins to make the right decisions for your Google Workspace for Education domain and ChromeOS environment by equipping them with Amplified Support for Google for Education.

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No Longer Choose Between Competing Priorities

As technology becomes increasingly important to teaching and learning, your IT admins are spending a considerable amount of time on help desk tickets, troubleshooting hardware, network errors, misaligned settings, and even training new staff. Avoid exhausting resources and focus on what matters most; the success of your educators and students. Amplified Support for Google for Education is a two-tier option, annual subscription-based service that partners your IT admins with our experts for unlimited and on-demand support. It also offers access to an AI-powered Support Agent, customized solutions, and professional development opportunities throughout the year to ensure your Google Workspace for Education domain and ChromeOS environment are always running smoothly.

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Access Enterprise-Level Technical Support Tiers

Amplified Support for Google for Education | Basic Amplified Support for Google for Education | Essential
Optimize the operation of your digital infrastructure and devices, proactively solve problems, and achieve your strategic goals with CDW Education by your side.
  • 1:1 sessions with our experts
  • On-demand support tickets and hours available to you and your IT staff
  • Priority escalations of support tickets directly to Google
  • Highly responsive 24-hour, next operating standard business day, SLA
  • Outcome-based deliverables with Support Stacks
  • Training on the Google Admin console
  • CDW Amplified Support Agent
 Experience the best of CDW Education’s consultancy and community to prevent and mitigate technical challenges.
  • Everything included with Amplified Support for Google for Education Basic
  • Annual Google for Education Audit against EDU best practices and focused on your strategic goals and priorities
  • A roadmap of recommendations for Support Stacks, training, and tools that are unique to your institution’s needs, challenges, and priorities
  • A Chrome device refresh or performance strategies that ease Chromebook management
  • Membership to the CDW Education Collaborative, an active online community of other IT admins
  • A robust content library of technical resources
  • Timely synthesis of Google for Education news and updates
  • GCDS User Provisioning
  • GFESync User Provisioning

5 Ways to Use Unlimited Support

Address challenges in your domain with unlimited support tickets, customized solutions and professional development.

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Support Stacks for Google for Education

Equip your IT admins with the deliverables they need to solve common Google for Education domain challenges

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Admin Tools Unlimited

Address challenges in your domain with unlimited support tickets, customized solutions and professional development.

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Why Work with CDW Education?

Our consultants have more than three decades’ worth of experience in education. With CDW, you’ll receive the services and solutions your administrators, educators and students need to be successful in your Google Workspace for Education environment. You’ll also have access to a team of experts who are ready to support your journey and help you leverage the full potential of your domain with Admin Tools Unlimited.

41%

of organizations are building or expanding digital ecosystems to enhance integration across platforms

73%

of organizations are leveraging or planning to adopt Gen AI technology

42%

of organizations are utilizing analytics and adaptive technology to drive data-driven decisions and improve processes

Solve Your Technical Challenges With Unlimited, On-Demand Support

Get Started

Connect with our experts for more details on Amplified Support and all things Google for Education.

Call 800.808.4239

800.808.4239