SUPPORT STACKS FOR GOOGLE FOR EDUCATION
Technical Support Curated For Your Unique Google Workspace For Education Needs
Save invaluable time and resources trialing solutions to your technical challenges in your Google Workspace for Education environment. Instead, leverage our expertise and keep your domain running smoothly with Support Stacks.
Beyond the Standard Break-Fix Support
Whether simple or complex, K12 IT admins are tasked with managing the effectiveness and efficiency of their school’s Google Workspace for Education domain. When a common technical challenge surrounding security, organizational structure, storage, or even users arise, let our qualified experts help you more clearly navigate and implement the right solution. Support Stacks are brief, predefined, and specialized engagements with the Support Team, designed to utilize less than 10 hours of contracted support, for function-based deliverables around your most pressing pain point.
| Support Stacks | Description | Link |
|---|---|---|
| Vault Setup & Best Practices | Configure Google Vault to meet retention and eDiscovery compliance regulations by reviewing policies and holds, learning Vault best practices, and exploring use cases. | ➔ |
| Implementation 2-Step Verification | Receive guidance on activating 2-step verification and developing an account recovery process. | ➔ |
| Storage Insight | Discover how file storage is used within your Google Workspace for Education tenant, and determine current total usage, top users, and top storage usage cases to plan for future controls over usage to best fit educational purposes. | ➔ |
| Shared Drive Insights | Acquire usage data concerning management, users, and files on Shared Drives in a Google Workspace domain to determine the best course of action for any necessary cleanup. | ➔ |
| Workspace Plus Tune Up | Catch up on the recently launched Google Workspace for Education updates you may have missed and get help reconfiguring your Google Admin console. | ➔ |
| Google Voice Numbers Cleanup | Identify and remove unassigned Google Voice numbers to avoid incurring additional billing costs. | ➔ |
| OU Restructure | Analyze the current OU structure, receive a recommendation for OU structure changes, and a completed OU restructure, including moving users as needed, for your domain. | ➔ |
| Gmail Security | Optimize Gmail settings to ameliorate issues with usability and security for your institution’s emails. | ➔ |
| BigQuery | Export Google Workspace log and usage reports into Google BigQuery. | ➔ |
| GAM Setup & Best Practices | Perform bulk actions, access data, and create automated Google Workspace for Education workflows with a command line tool. | ➔ |
| Chrome Configuration | Discover how to better manage Chromebook and Chrome device setup, policies, usage, and cleanup. | ➔ |
| Admin Reports 101 | Leverage audit logs and create alerts to better monitor, secure and understand the activity happening in your Google Admin console. | ➔ |
| Groups Cleanup | Review Google Groups for Business existing groups and individual group settings, use cases, and limitations. | ➔ |
| Introduction to Chromebook Management | Manage Chromebooks more effectively with these fundamental policy and configuration concepts, and best practices. | ➔ |
| 3rd Party API Access | Receive an API usage dashboard to analyze 3rd Party Access to your Google domain and planning tools for implementing better restrictions. | ➔ |
| Classroom Cleanup | Use Little SIS for Google Classroom and GAM to help with the bulk cleanup of active classes with unattended students, creating permissions and restrictions, and more. | ➔ |
| Drive Trust Rules: Getting Started | Receive an overview of how Trust rules work and what use cases are possible can help your IT admins make decisions going forward on what rules to implement. | ➔ |
| Marketplace Apps and Extensions | Discover the differences between Marketplace Apps, Add ons, SAML Apps, Mobile Apps, Chrome Apps, Android Play Apps, and Chrome Extensions within Google’s terminology. | ➔ |
| DLP Setup & Best Practices | Review how to configure custom Data Loss Prevention detectors to use in combination with Google’s built-in detectors within Data Loss Prevention rules to reduce the overall number of false positives for given educational situations such as IEPs, 504s, or objectionable content detection. | ➔ |
| Best Practices for Core Apps | Choose two eligible Core Services to review your current settings for, discuss any questions about what certain settings do, and receive recommendations for best practices for staff and students on how these settings should be configured. | ➔ |
| Admin Best Practices for Gemini Education | Provide guidance on security measures to safeguard sensitive data and prevent unintended access by Gemini Education or any other AI solutions. | ➔ |
| Domain Rename | Learn the impacts of changing user email addresses and obtain recommendations for testing and piloting this adjustment while our consultants assist you with completing the task and any troubleshooting. | ➔ |
| Google Takeout and Transfer | Receive an overview of Google Takeout and Google Transfer, their best practices, Takeout settings, and instructions for enabling Takeout and downloading data for end-users. | ➔ |
| Looker Studio + Google Sheets | Partner your IT admins with our consultants to dive into use cases for Looker Studio + Google Sheets, Admin console configuration, best practices, and generating informative reports. | ➔ |
| Best Practices with Google Chat | Learn how to enable Google Chat to monitor, control, and manage communication among users in your organization while ensuring safety, security and data privacy. | ➔ |
| Workspace Licensing & Lifecycle Management | Navigate the complexities of Workspace licensing and get a comprehensive understanding of licensing types to make informed decisions for user needs within your organization. | ➔ |
Amplified Support for Google for Education
Address challenges in your domain with unlimited support tickets, customized solutions and professional development.
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CDW Education Collaborative
Access an EDU community to navigate changes, updates, challenges, and solutions within your Google and Microsoft environment.
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Amplified Admin Certifications
A program of guided and asynchronous training courses to validate your IT admins’ knowledge and sharpen their skills.
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Why Work with CDW Education?
Our consultants have more than three decades’ worth of experience in education. With CDW, you’ll receive the services and solutions your administrators, educators and students need to be successful in your Google Workspace for Education environment. You’ll also have access to a team of experts who are ready to support your journey and help you leverage the full potential of your domain with Admin Tools Unlimited.
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