Technology Lifecycle Services > Maintenance and Support Services
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Amazing happens when business runs uninterrupted.

Get the most out of your technology investments and extend their useful life with custom maintenance and support services delivered by our team of experts and OEM-certified engineers.

Infrastructure Maintenance & Support Services

When you put resources toward new technology, you expect it to last. Most manufacturers offer post-warranty support contracts, but they can be limited in scope and come with significant wait times for repair.

To better meet your needs, we offer expanded and extended product protection on nearly every product we sell. You get options such as faster response times, coverage for accidental damage, and on-site repairs. With our custom maintenance contracts, you’ll have experts on call and break/fix agreements that cover the repair or replacement of your hardware so you can keep your equipment—and your organization—running.

CDW Technology Support and Extended Support

Empower your business with CDW’s comprehensive third-party IT maintenance support – choose CDW Technology Support for an enhanced single solution for manufacturer support to save your IT staff time or our CDW Extended Support option for your legacy equipment.

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Custom Support Plans

When your hardware and software have multiple warranty end dates and service providers, you may be unable to get support when needed most. We can help you consolidate your warranty expirations and service contracts to simplify warranty tracking and give you a single point of contact for support.

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Device Product Protection

Multiyear CDW Product Protection plans give you a 24/7 claims portal for extended warranty coverage on your laptops, tablets, printers, monitors and other end-user technologies. A nationwide network of technicians supports CDW Product Protection beyond the standard manufacturer’s warranty with 100% parts and labor coverage, available coverage for accidental damage and no hidden deductibles or fees.

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Why CDW for IT Maintenance & Support

Timely Repairs

Shipping equipment back to the manufacturer and waiting for repair can take weeks. With our onsite services, we can come to where the problem is and get you up and running in as little as a few hours.

Simplified Support

We streamline the support process with flexible service-level agreement (SLA) options, contracts that cover technology from multiple manufacturers and a single number to call when you need help.

Continuous Coverage

Don’t be caught off guard with a lapse in coverage. We offer coterminous support agreements that consolidate your existing manufacturer warranties and support plans under one end date.

Contact Us

Contact Our CDW Experts

Learn more about CDW Warranty and Maintenance Services.

Ways to reach us:

Complete the form and an expert will reach out to you soon

Or give us a call at 800.800.4239

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