Research Hub > IT Services for Startups: How a Strategic Partner Drives Growth
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IT Services for Startups: How a Strategic Partner Drives Growth

Learn how startups can scale faster, avoid costly mistakes and gain a competitive edge by working with the right technology partner.

IN THIS ARTICLE

Startups face myriad decisions related to technology, including how to prioritize spending while racing to market and managing limited resources. Certain areas — infrastructure, cybersecurity, device lifecycle management and resilient networks — are too important to cut corners on without risking costly challenges later. A trusted technology partner helps startups focus on the right investments, avoid technical debt and build a scalable foundation that supports rapid growth. An adviser can also help founders avoid common pitfalls such as costly cloud sprawl, unmanaged risks that can derail growth, cumbersome device processes and networks that cannot scale as companies grow. By taking advantage of partners’ strategic guidance, preferred pricing and expert execution, startups can gain stability today and readiness for tomorrow’s opportunities.

Learn how to prioritize high-impact technology investments for your startup and build a strong foundation for growth.

Startups face myriad decisions related to technology, including how to prioritize spending while racing to market and managing limited resources. Certain areas — infrastructure, cybersecurity, device lifecycle management and resilient networks — are too important to cut corners on without risking costly challenges later. A trusted technology partner helps startups focus on the right investments, avoid technical debt and build a scalable foundation that supports rapid growth. An adviser can also help founders avoid common pitfalls such as costly cloud sprawl, unmanaged risks that can derail growth, cumbersome device processes and networks that cannot scale as companies grow. By taking advantage of partners’ strategic guidance, preferred pricing and expert execution, startups can gain stability today and readiness for tomorrow’s opportunities.

Learn how to prioritize high-impact technology investments for your startup and build a strong foundation for growth.

Retail store

Startup Technology Challenges and Smart Investments

Startups must balance speed and agility with technology decisions that carry long-term impact. While budget pressures are real, certain foundational areas are too costly to underinvest in: cloud-ready infrastructure, secure and maintainable networks, robust cybersecurity and formalized device management. Quick, temporary solutions that don’t scale, such as misconfigured devices or unmanaged licensing, lead to disruptions, wasted spending and friction as teams grow. Early technology decisions directly affect long-term agility, so keeping the big picture in mind is critical, even when the focus is on the next customer or the next month.

Common challenges include choosing cloud infrastructure that scales without runaway costs, avoiding cybersecurity gaps that become serious liabilities, managing endpoint devices efficiently and planning resilient network architectures. Startups often scale users faster than they do infrastructure, with security gaps emerging amid rapid growth, and tool sprawl increasing operational costs.

Cybersecurity is a particular concern. According to a survey by CrowdStrike, among small to midsize businesses (SMBs) with fewer than 50 employees, only 47% have a security plan, and 29% of SMBs with fewer than 25 employees have been hit by ransomware, compared with 19% of businesses with 150 to 240 employees. Threat actors know that small businesses often lack adequate protection and may target them as a result.

Bringing in a partner with both IT expertise and an understanding of early-stage companies can be invaluable. A partner helps founders reframe technology decisions as strategic investments rather than short-term expenses, focusing on tools that support product delivery and customer experience. A partner can also recommend strategies such as Device as a Service (DaaS) that can help startups maximize limited resources.

Whether founders plan to grow indefinitely or pursue an acquisition, they need confidence that data and systems are protected and the right controls are in place. By establishing the right foundation from the start, companies can build a reliable technology stack that grows with the business — securely and sustainably.

1 in 3

The number of SMBs that have been victims of a cyberattack, including ransomware, phishing and data breaches

Learn how to prioritize high-impact technology investments for your startup and build a strong foundation for growth.

Startup Technology Challenges and Smart Investments

Startups must balance speed and agility with technology decisions that carry long-term impact. While budget pressures are real, certain foundational areas are too costly to underinvest in: cloud-ready infrastructure, secure and maintainable networks, robust cybersecurity and formalized device management. Quick, temporary solutions that don’t scale, such as misconfigured devices or unmanaged licensing, lead to disruptions, wasted spending and friction as teams grow. Early technology decisions directly affect long-term agility, so keeping the big picture in mind is critical, even when the focus is on the next customer or the next month.

Common challenges include choosing cloud infrastructure that scales without runaway costs, avoiding cybersecurity gaps that become serious liabilities, managing endpoint devices efficiently and planning resilient network architectures. Startups often scale users faster than they do infrastructure, with security gaps emerging amid rapid growth, and tool sprawl increasing operational costs.

Cybersecurity is a particular concern. According to a survey by CrowdStrike, among small to midsize businesses (SMBs) with fewer than 50 employees, only 47% have a security plan, and 29% of SMBs with fewer than 25 employees have been hit by ransomware, compared with 19% of businesses with 150 to 240 employees. Threat actors know that small businesses often lack adequate protection and may target them as a result.

Bringing in a partner with both IT expertise and an understanding of early-stage companies can be invaluable. A partner helps founders reframe technology decisions as strategic investments rather than short-term expenses, focusing on tools that support product delivery and customer experience. A partner can also recommend strategies such as Device as a Service (DaaS) that can help startups maximize limited resources.

Whether founders plan to grow indefinitely or pursue an acquisition, they need confidence that data and systems are protected and the right controls are in place. By establishing the right foundation from the start, companies can build a reliable technology stack that grows with the business — securely and sustainably.

Learn how to prioritize high-impact technology investments for your startup and build a strong foundation for growth.

Small Businesses Expand Their IT Ecosystems

32%

The percentage of small businesses using six or more technology platforms in 2025, up from 14% in 2022

Source: U.S. Chamber of Commerce, “Empowering Small Business: The Impact of Technology on U.S. Small Business,” August 2025

50%

The percentage of small businesses that use artificial intelligence but have not made related investments, such as training staff to use AI or hiring staff trained in AI

Source: U.S. Small Business Administration, “AI in Business: Small Firms Closing In,” September 2025

23%

The percentage of small businesses that cite cost as their main reason for not adopting new digital tools

Small Businesses Expand Their IT Ecosystems

32%

The percentage of small businesses using six or more technology platforms in 2025, up from 14% in 2022

Source: U.S. Chamber of Commerce, “Empowering Small Business: The Impact of Technology on U.S. Small Business,” August 2025

50%

The percentage of small businesses that use artificial intelligence but have not made related investments, such as training staff to use AI or hiring staff trained in AI

Source: U.S. Small Business Administration, “AI in Business: Small Firms Closing In,” September 2025

23%

The percentage of small businesses that cite cost as their main reason for not adopting new digital tools

cdw

What a Technology Partner Brings — Beyond Procurement

A true technology partner provides strategic, scalable solutions that help startups avoid the pitfalls resulting from do-it-yourself and piecemeal builds. Expert guidance can help founders save money in the long run by investing in solutions and services that support their business objectives and align with best practices.

STRATEGIC ROADMAPPING: Startups go through several phases, and their technology needs can change significantly. The right partner has the breadth of expertise to grow, adapt and advise at every stage. Even when the business structure changes, experienced partners can help leaders shift IT resources strategically to align with and advance business objectives.

INFRASTRUCTURE PLANNING: Cloud-based infrastructure services offer the flexibility and low cost of entry that startups need, but it’s crucial to think strategically about these investments. Partners can help founders scale their IT resources while controlling costs, managing risks and leveraging automation and other tools to drive growth.

DEVICE MANAGEMENT SUPPORT: DaaS programs can provide the best experience to founders and employees while also being cost-effective. A DaaS partner can recommend the most appropriate devices, configure and deploy devices to new employees, and manage software updates, security patching and troubleshooting remotely to ensure that devices maintain appropriate protection.

NETWORK DESIGN: Startups need reliable connectivity that adapts to growth. Partners can analyze workspaces and employee patterns to determine optimal placements for network hardware. Experts specializing in scalable networking can help startups incorporate security and best practices, design and plan for growth, and ensure the uninterrupted connectivity they need to maintain momentum.

CYBERSECURITY ASSESSMENTS: Expert-led assessments, penetration tests and other services ensure startups are adequately protected against threats. As startups begin selling to larger organizations, they may be asked to demonstrate compliance with security standards. A partner can ensure those validations are in place early so they don’t derail future deals and growth plans.

Click Below To Continue Reading

arrow

Scalable Security Matters Early

Underestimating security to save money can lead to breaches that derail business momentum. While many founders do invest in security solutions, these are often outdated and lack the capabilities to defend against advanced threats, including those powered by AI. For instance, SMBs often use traditional firewalls and anti-virus protections, which may not be sufficient to protect sensitive data and systems.

Identity protection should include role-based, least-privilege access to data and systems, supported by multifactor authentication (MFA) and strong password policies, with zero trust as a long-term goal.

Endpoint management platforms help startups with remote workers and personal devices, enforcing consistent policies, software updates and security measures — keeping data safe even if devices are lost or stolen. 

Security alerts often go unmonitored at SMBs, driving 44% to invest in managed detection and response services.

Leaders must understand regulatory compliance requirements, especially in industries such as healthcare and finance and in specific locations. These requirements matter for security as well as future growth and acquisition.

cdw

What a Technology Partner Brings — Beyond Procurement

A true technology partner provides strategic, scalable solutions that help startups avoid the pitfalls resulting from do-it-yourself and piecemeal builds. Expert guidance can help founders save money in the long run by investing in solutions and services that support their business objectives and align with best practices.

STRATEGIC ROADMAPPING: Startups go through several phases, and their technology needs can change significantly. The right partner has the breadth of expertise to grow, adapt and advise at every stage. Even when the business structure changes, experienced partners can help leaders shift IT resources strategically to align with and advance business objectives.

INFRASTRUCTURE PLANNING: Cloud-based infrastructure services offer the flexibility and low cost of entry that startups need, but it’s crucial to think strategically about these investments. Partners can help founders scale their IT resources while controlling costs, managing risks and leveraging automation and other tools to drive growth.

DEVICE MANAGEMENT SUPPORT: DaaS programs can provide the best experience to founders and employees while also being cost-effective. A DaaS partner can recommend the most appropriate devices, configure and deploy devices to new employees, and manage software updates, security patching and troubleshooting remotely to ensure that devices maintain appropriate protection.

NETWORK DESIGN: Startups need reliable connectivity that adapts to growth. Partners can analyze workspaces and employee patterns to determine optimal placements for network hardware. Experts specializing in scalable networking can help startups incorporate security and best practices, design and plan for growth, and ensure the uninterrupted connectivity they need to maintain momentum.

CYBERSECURITY ASSESSMENTS: Expert-led assessments, penetration tests and other services ensure startups are adequately protected against threats. As startups begin selling to larger organizations, they may be asked to demonstrate compliance with security standards. A partner can ensure those validations are in place early so they don’t derail future deals and growth plans.

Click Below To Continue Reading

arrow

Scalable Security Matters Early

Underestimating security to save money can lead to breaches that derail business momentum. While many founders do invest in security solutions, these are often outdated and lack the capabilities to defend against advanced threats, including those powered by AI. For instance, SMBs often use traditional firewalls and anti-virus protections, which may not be sufficient to protect sensitive data and systems.

Identity protection should include role-based, least-privilege access to data and systems, supported by multifactor authentication (MFA) and strong password policies, with zero trust as a long-term goal.

Endpoint management platforms help startups with remote workers and personal devices, enforcing consistent policies, software updates and security measures — keeping data safe even if devices are lost or stolen. 

Security alerts often go unmonitored at SMBs, driving 44% to invest in managed detection and response services.

Leaders must understand regulatory compliance requirements, especially in industries such as healthcare and finance and in specific locations. These requirements matter for security as well as future growth and acquisition.

Learn how to prioritize high-impact technology investments for your startup and build a strong foundation for growth.

Nikki Szanyi

Startup Manager

Nikki Szanyi is the Startup Manager for CDW. With a decade worth of experience in a variety of roles at CDW, Nikki is focused on supporting startups’ technology infrastructure as they grow and scale. Her goal is to inform, inspire and aid startups across the U.S. through CDW’s capabilities.