AI POWERED APPLICATIONS
Turn AI-Powered Applications Into Measurable Business Value
AI is already built into the tools your team uses every day, but most organizations only scratch the surface of what's possible. CDW helps uncover overlooked capabilities, activate high-value use cases and turn AI investments into measurable business outcomes.
You Already Own More AI Than You Think
Owning AI is not the same as realizing value. Many organizations already have access to AI through the platforms they use every day, but those capabilities are often underused, disconnected from workflows or not tied to measurable business outcomes. CDW helps organizations activate AI across customer experiences, enterprise applications and operational environments to create meaningful business results.
You Already Own More AI Than You Think
- AI Customer Experience
- AI Business Applications
- AI in Operations & Industry
Deliver Faster, Smarter Customer Service.
Improve customer and employee interactions by activating AI within contact centers, service platforms and engagement channels. CDW helps organizations identify high-value opportunities, implement AI capabilities within existing platforms and create more connected, responsive experiences.
- Improve customer interactions
- Enhance agent productivity
- Expand self-service capabilities
- Connect data, workflows and automation
Put AI to Work Across Everyday Operations
Organizations often pay for AI capabilities that remain unused. CDW helps identify available AI features, activate them within existing platforms and connect adoption to measurable outcomes across CRM, ERP, HCM, ITSM and collaboration environments.
- Maximize software investments
- Improve employee productivity
- Increase AI adoption
- Measure business value
Improve Efficiency Across Physical Operations
Extend AI into facilities, manufacturing, infrastructure and connected operations. CDW helps organizations identify high-value operational use cases, connect data and platforms and scale AI across physical environments.
- Improve operational visibility
- Connect IT and OT environments
- Increase asset performance
- Drive operational efficiency
34% Use AI Through Existing Applications
Organizations say their primary method for using GenAI is through AI embedded in existing applications.
49% Cite Proving Value as the Top Barrier
Organizations cite estimating and demonstrating business value as the top barrier to AI adoption.
Source: Gartner, Gartner Survey Finds Generative AI Is Now the Most Frequently Deployed AI Solution in Organizations, May 7, 2024
Work Looks Different From Here
Activating the AI already built into your everyday business tools can transform how your business operates. Contact centers can resolve customer issues faster. IT tickets can route or resolve themselves. Sensors can identify anomalies and trigger action automatically, often before problems escalate.
When AI is connected to the platforms your team already uses, routine work is reduced, decisions happen faster and existing technology investments start delivering greater value.
From AI Features to Business Outcomes
CDW helps organizations move beyond AI ownership and toward AI adoption, workflow transformation and measurable business value.
Discover New Opportunities
Start by understanding what AI capabilities already exist across your platforms, licenses and applications. CDW helps uncover available functionality, assess current usage and identify the opportunities most likely to create measurable business impact.
Activate High-Value Workflows
Rather than deploying isolated AI features, CDW helps embed AI into the workflows that matter most. By aligning platform capabilities with business processes, organizations can improve employee productivity, customer experiences and operational efficiency.
Drive Adoption Across Teams
Successful AI initiatives require more than implementation. CDW helps organizations enable users, increase adoption consistency and support workflow changes that allow employees to realize value from AI-powered applications.
Measure Business Impact
Track usage, adoption, productivity improvements and business KPIs to understand where AI creates value and guide future investments. CDW helps organizations establish meaningful measures that connect AI usage to business outcomes.
Why Choose CDW for AI-Powered Applications?
CDW helps organizations move from owning AI to operationalizing it. We uncover overlooked capabilities across the applications you already use, helping maximize existing software investments before adding new tools. By connecting applications, workflows, people and data, we embed AI into everyday work to reduce manual effort, save time and improve productivity. The result is a more intelligent, connected organization where AI is no longer a feature employees occasionally use, but a capability woven into the way work gets done every day.
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CDW connects leading AI platforms, applications and technologies to help organizations unlock more value from the tools they already own.
Get More Value From AI-Powered Applications
Talk with a CDW expert about uncovering overlooked opportunities, activating high-value use cases and embedding AI into the workflows your teams use every day.