AI Agents and Automation
Turn AI From Assistance Into Action
CDW helps organizations move from basic AI productivity to agent-driven collaboration and autonomous execution.
Turning AI Agents Into Business Value
Organizations are experimenting with assistants and agents, but many initiatives remain disconnected from the workflows, systems and governance required to deliver enterprise value.
>40%
Of agentic AI projects are expected to be canceled due to cost, governance or unclear value.
Source: Gartner, “Gartner Predicts Over 40% of Agentic AI Projects Will Be Canceled by End of 2027,” June 25, 2025
Choose the Right AI Operating Model
Whether you're improving employee productivity, automating business processes or
accelerating software development, the right operating model matters.
AI Assistants
AI assistants help employees work faster, make better decisions and reduce time spent on repetitive tasks. Whether embedded in productivity platforms, business applications or customer-facing experiences, assistants provide contextual guidance, knowledge retrieval, content generation and task execution directly within existing workflows.
CDW helps you deploy and scale AI assistants in the tools your teams already use to increase productivity, reduce administrative burden, improve knowledge access and decision-making, and accelerate AI adoption across the workforce.
Agents and Workflow Automation
Organizations need more than simple copilots. They need enterprise AI agents capable of coordinating tasks, triggering actions across systems and executing multi-step business processes. Agentic automation combines AI reasoning with workflow orchestration to streamline operations, eliminate manual handoffs and create autonomous execution across business functions.
CDW builds agents around your use cases, from HR and finance to customer service, operations and IT, so you can automate complex workflows, improve process consistency, reduce costs and cycle times, and scale without increasing headcount.
AI-Accelerated Engineering
Development teams are under pressure to deliver new capabilities faster while maintaining quality and security. AI-accelerated engineering embeds generative AI throughout the software lifecycle, helping teams design, develop, test, troubleshoot and optimize applications more efficiently.
CDW helps you apply AI across engineering workflows to accelerate development cycles, increase developer productivity, improve code quality and reliability, and speed innovation and time to market.
CDW's Core Cloud Platforms Expertise
CDW combines deep AI, cloud and platform expertise with consulting, engineering and managed services to help organizations deploy AI agents responsibly and accelerate business outcomes.
315,000+
Copilot seats sold across customer organizations
#1
Microsoft partner for CSP customers
350+
AWS certifications
Advance AI Agents and Automation at Every Stage
Moving from AI experimentation to autonomous execution requires more than technology. CDW helps build the foundation, operating model and integrations needed to scale business impact.
Building
Move Beyond Isolated Pilots. AI assistants are deployed through isolated pilots, use cases are selected without a broader strategy and integration with enterprise knowledge and systems is limited. CDW helps you anchor AI in business outcomes and prioritize the use cases worth scaling.
Scaling
Embed AI Into Priority Workflows. Assistants are embedded into priority employee workflows, agents coordinate defined tasks across selected systems and AI-assisted engineering expands across development teams. CDW helps you connect agents to enterprise data and systems with the governance to grow.
Leading
Redesign Work Around People and Agents. Business processes are redesigned around human-agent collaboration, agents orchestrate complex work across enterprise systems and AI is embedded throughout the engineering lifecycle. CDW helps you measure changed performance and carry lessons into what comes next.
Explore the Latest AI Insights from CDW
View All
Healthcare AI Costs: Why Agent Workflow Design Matters More Than Model Price
Operationalizing Federal AI at Scale: Beyond the Pilot
Governance Done Right: How to Scale Gemini Without Slowing Innovation
The Partner Behind Your AI Agents
CDW holds expertise across all three core cloud platforms to help you build and scale AI agents on the foundations you already own.
Redesign Work Around People and AI Agents
Connect AI to the workflows, systems and business outcomes that matter most. CDW helps organizations move from isolated pilots to AI-powered productivity, automation and agentic execution at scale.